Title:  Quality Assurance Analyst (KYC)

Quality Assurance Analyst (KYC)

Warsaw, Poland - Hybrid

This is Worldline

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

The main objective of a Quality Assurance Analyst is to ensure that KYC and AML processes within Risk Operations are performed by procedures and work instructions. The role involves managing the Quality Assurance process, performing quality checks, and ensuring that quality, consistent, and fair risk assessment standards apply for all customers throughout the Risk Operations processes. The role may also involve a level of training of the staff on the procedures and work instructions applied and adhered to in the Risk Operations processes. Worldline Merchant Services, Risk Management and Operation (MSRMO)  

Day-to-Day Responsibilities​

The work environment is dynamic and very competitive. Payment products, compliance requirements, and technology are rapidly evolving; the CPMs must keep up with industry trends.

• Ensure consistency and adequacy through the quality assurance framework
• Managing the Quality Assurance process, performing quality- and control checks, ensuring that quality and consistent standards apply throughout the process
• Follow & report the development on key areas, report on findings and put forward suggestions on structural improvements to stakeholders
• Document implementation of controls and collection of data

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up, and show what’s next – people with passion, a can-do attitude and a hunger to learn and grow. In practice, this means:

The role requires strong analytical and problem-solving skills and love to work with multiple stakeholders. To be successful in the role the ability to see the big picture without losing an eye for detail comes naturally in everyday work. The work is based within a global multicultural company and the ability to be flexible is key to shifting tasks and priorities in a fast-paced environment.

• Understanding of the AML regulations and all aspects of the KYC process.
• Sound knowledge of relevant legislation and regulatory obligations relating to Financial Services 
• Bachelor's degree in business administration, finance, or a related field 
• Previous experience in quality assurance or equivalent roles with a focus on AML/KYC is preferred

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Semi-annual bonus
• Glasses/lenses reimbursement

#LI-Hybrid

Shape the evolution.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics