Job Description
Workforce Management Controller

This is Worldline

 

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

 

The Opportunity

 

We are looking for a new team member to join us as a Controller in the Workforce Management (WFM) department, within the Transformation & Performance division of our global business line, Merchant Services (GBL MS). You will support the WFM Controlling Manager and own the reporting, forecasting, and planning processes for your assigned scope (one or several MS divisions, depending on their size).

 

Day-to-Day Responsibilities​

 

  • Deliver monthly FTE reporting and analysis, and communicate staffing updates to Operations Heads and Financial Controllers
  • Support planning activities (monthly forecasts, budgets, 3-year plans) in collaboration with Operations and Finance
  • Ensure data quality and alignment between HR (MyHR/SuccessFactors) and Finance systems, including post-org change cleanups
  • Coordinate with MS WFM teams on resource monitoring, subcontractor management and KPI tracking
  • Handle ad-hoc data requests and analysis for WFM, Controlling, HR, and Talent Acquisition stakeholders

 

Who Are We Looking For

 

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

 

  • Full English proficiency
  • At least 4 years of controlling experience in an international environment with proven track record
  • Strong analytical and problem solving skills
  • Attention to detail
  • Good interpersonal and communication skills
  • Ability to work under pressure, deal with short deadlines and changing priorities
  • Advanced Excel skills; knowledge of SAP BusinessObjects Analysis for Office (AfO) would be a plus
  • Strong academic background; preferably a degree in finance/controlling, economics, management or related

 

Perks & Benefits

 

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

 

  • Private medical & life insurance
  • MyBenefit Platform
  • Holiday allowance
  • Referral program
  • Public transportation allowance
  • Meal allowance
  • Annual bonus

 

Shape the evolution.

 

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

 

Learn more about life at Worldline at jobs.worldline.com

 

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

 

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).

 

#LI-WJ1

Information at a Glance
Request ID:  299807
Posting Start Date:  5/30/25
Job Area:  Business Enablement
Work Site:  Hybrid
Contract Type:  Permanent
Brand:  Worldline
Job Location:  Poland - Warsaw