This is Worldline
We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
The Opportunity
As a Specialist in the Scheme Compliance team, you are at the forefront of defining and implementing integrity risk measures, especially in the domains of scheme, AML, and KYC. You'll play a key role in managing various investigations issued by the Card Scheme Networks and other Payment Schemes (Schemes), taking key learning for respective identifications and translating them into new requirements or updates in the Onboarding and/ or Monitoring activities. This team is also highly involved in participating through the regular or adhoc audits raised by the respective Schemes and also maintain an ongoing and open communication with them. The work is based within a global multicultural company and the ability to be flexible is key to shift tasks and priorities in fast-paced environment
Day-to-Day Responsibilities
- Manage Card Scheme Networks and Payment Schemes inquiries, ensuring a comprehensive response to all types of investigations and non-compliance cases,
- Assess various investigations across all WL portfolios to identify concerning setups and activity patterns
- Support merchants and partners through Account Data Compromise (ADC) events
- Collaborate with the other Integrity CoE teams to propose updates and upgrade the onboarding and monitoring procedures for proactively identify concerning merchants
- Support Scheme audits and FMP reviews where needed, track completion of findings
- Provide required information for external/3rd party audit requests as per requested info by risk office
- Support registrations process with the Schemes of required merchants and partners.
- Inform the other Risk Management teams with changes from the Schemes rules, facilitate trainings
- Support outreach and engagement efforts with partners, flagship merchants, and the sales team, ensuring collaboration and alignment.
- Escalation of merchant cases to 2nd Line where needed, when 2nd Line advise needed or policy amendments necessary
- Be an active part of a collaborative team environment.
What We Are Looking For
- Deep understanding of the Card Scheme Networks and other Payment Schemes rules and capacity to interpret them for various WL entities.
- A strong analytical and problem-solving skills and love to work with multiple stakeholders.
- Bachelor's degree in business administration, finance, or a related field
- Previous experience in risk, disputes, fraud prevention management, compliance, or a related area, preferably within the payment industry.
- Full working proficiency in English
Perks & Benefits
At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
- Private medical & life insurance
- MyBenefit Platform
- Holiday allowance
- Public transportation allowance
- Meal allowance
- Semi-annual bonus
- Glasses/lenses reimbursement
Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to ownLearn more about life at Worldline at jobs.worldline.comWe are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations). The role requires strong analytical and problem-solving skills and love to work with multiple stakeholders. To be successful in the role the ability to see the big picture without losing an eye for detail comes naturally in everyday work. The work is based within a global multicultural company and the ability to be flexible helps is key to shift tasks and priorities in fast-paced environment
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