This is Worldline:

At Worldline our technology addresses persistent challenges of the payment world. We’ve established ourselves as a leading developer of creative software solutions for enabling a cashless society.

We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We always seek new and innovative ways to improve quality, build excellent solutions, and grow customer happiness. We are looking for an organized, innovative, process-driven colleague to join our team. You will be responsible for ongoing monitoring of the client’s portfolio – fraud detection transaction monitoring and taking fraud prevention actions.

Day-to-day responsibilities:

• You handle daily operations in accordance with organizational procedures and the agreed SLA
• You analyze documents received from the merchants and draw conclusions
• You analyze merchant’s business activity and transactions from a fraud perspective on the basis of alerts
• You process contract termination process for merchants: prepare termination letters, collect signatures, issue relevant communication, archive letters
• You block/unblock settlements and POS terminals
• You handle requests from external partners and authorities (e.g. banks, issuers, third parties, police etc.)
• You handle requests from internal stakeholders (e.g. sales department)
• You build business relations with merchants and salespersons
• You take part in meetings of fraud prevention teams (fraud forums)

What we are looking for:

• English at a very good level, knowledge of a Nordic language would be an asset
• Polish at a good level
• Previous experience in KYC/AML and or in financial fraud prevention/detection or in cashless payments or chargebacks
• Bachelor’s degree
• Attention to detail and analytical skills
• Problem-solving attitude
• Logical thinking and ability to learn
• Experience in the acquiring business would be considered an asset.
• Previous experience in risk, AML, compliance, or fraud prevention would be a strong advantage.
• Experience or prior cooperation with card schemes (e.g., Visa, Mastercard) would also be a plus.

Perks & Benefits:

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Referral program
• Public transportation allowance
• Meal allowance
• Annual bonus

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to ownLearn more about life at Worldline at jobs.worldline.comWe are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations). The role requires strong analytical and problem-solving skills and love to work with multiple stakeholders. To be successful in the role the ability to see the big picture without losing an eye for detail comes naturally in everyday work. The work is based within a global multicultural company and the ability to be flexible helps is key to shift tasks and priorities in fast-paced environment   

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