This is Worldline:

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Day-to-day responsibilities:

• You handle daily operations in accordance with organizational procedures and the agreed SLA
• You analyze documents received from the merchants and draw conclusions
• You analyze merchant’s business activity and transactions from a fraud perspective on the basis of alerts
• You process contract termination process for merchants: prepare termination letters, collect signatures, issue relevant communication, archive letters
• You block/unblock settlements and POS terminals
• You handle requests from external partners and authorities (e.g. banks, issuers, third parties, police etc.)
• You handle requests from internal stakeholders (e.g. sales department)
• You build business relations with merchants and salespersons
• You take part in meetings of fraud prevention teams (fraud forums)

What we are looking for:

• Polish and English at a very good level, knowledge of German/French/Italian would be an asset
• Polish at a good level
• Previous experience in KYC/AML and or in financial fraud prevention/detection or in cashless payments or chargebacks
• Bachelor’s degree
• Attention to detail and analytical skills
• Problem-solving attitude
• Logical thinking and ability to learn

Perks & Benefits:

At Worldline, you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Referral program
• Public transportation allowance
• Meal allowance
• Annual bonus.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).

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