This is Worldline 

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. 

The Opportunity

As a Business Analyst, you play a pivotal role in conducting process analysis, process documentation and supporting the Risk Operations teams with operational improvements. You work closely with business stakeholders to understand their needs, objectives, and challenges. This includes the following key responsibilities:  

• Obtain, document, and analyze business requirements, processes, and workflows
• Identify areas for process optimization and efficiency enhancement.
• Recommend process improvements and take lead in their implementation.
• Supporting Risk Ops management with AS IS-TO BE analysis of tasks and processes
• Escalate needs for deeper analysis or specialized attention to the Center of Excellence or Risk Office.
• Work collaboratively with the Risk Ops teams to standardize operational ways of working across teams
• Be in charge of your primary functional area and take ownership in managing the backlog and organizing regular follow up meetings with stakeholders in the functional areas

• Create detailed documentation including work instructions, business requirements, process flows, use cases, and user stories
• Participate in system testing, user acceptance testing, and validation of implemented solutions
• Present findings, recommendations, and project updates to the Risk Ops management team
• Be a collaborative team player environment, ensuring that we are working effectively together 

 What We Are Looking For 

• Bachelor's degree in business administration, finance, or a related field 
• Experience in risk management and business process analysis
• Strong analytical, problem-solving, and critical-thinking skills
• Knowledge of relevant tools such as Microsoft Visio, Confluence, SharePoint, etc.

• Excellent communication, presentation, and stakeholder management skills 
• Ability to work independently in a fast-paced environment and manage multiple tasks and lead cross-functional teams in a dynamic environment.

Perks & Benefit

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Semi-annual bonus
• Glasses/lenses reimbursement

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at  jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).