This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

As the People Leader of a Risk Onboarding Team, you'll be steering the initial risk assessment process for customers, both Merchants and Partners, during their onboarding journey. Your leadership will ensure streamlined outreach and standardization of risk onboarding procedures across the entire group.

The role requires strong leadership and team management skills. There are multiple stakeholders and the ability to collaborate and communicate within and across teams is central in the role. It comes naturally to see the big picture without losing an eye for detail. The work is based within a global multicultural company and the ability to be flexible and shift tasks and priorities in a fast-paced environment is essential.

Day-to-day responsibilities

• Lead, mentor, support and develop the Risk onboarding team, ensuring operational excellence in assessing customer risk
• Oversee the initial risk assessment of new customers – both Merchants and Partners. 
• Responsibility to safeguard that Worldline’s policies, internal and external regulations are being adhered to in the risk onboarding process for all team members
• Collaborate with other teams and departments to ensure consistent application of policies and risk assessments
• Take responsibility for management reporting and tracking of action lists for the team.
• Communicate statuses, risks, and issues to senior management and stakeholders, including progress reports, executive summaries, and presentations 
• Foster a collaborative team environment, ensuring that all team members understand their roles and responsibilities and are working effectively together
• Training and Awareness: Stay updated on regulatory developments and industry best practices related to KYC and anti-money laundering (AML) to ensure compliance awareness among team members.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• You have experience in risk management, onboarding, and underwriting
• You adept in assessing risk and making informed decisions
• You have proven strong leadership and team management skills
• You have excellent communication, presentation, and stakeholder management skills 
• You have strong analytical and problem-solving skills, with the ability to think strategically and tactically.
• You can work independently in a fast-paced environment and manage multiple tasks and lead cross-functional teams in a dynamic environment. 
• Very good (at least C1) written and verbal business communication skills in German and English.

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Referral program
• Public transportation allowance
• Meal allowance
• Annual bonus

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations). 

#LI-KW1