Technical Sales Consultant

Date: 13-Jun-2022

Location: Utrecht, Utrecht, NL

Company: worldline

About Worldline
Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry and #4 player worldwide. With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors. Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment. In 2019 Worldline generated a proforma revenue of 5.3 billion euros. worldline.com

The Work Environment

You will work within the Direct Sales department of Worldline Netherlands. This department consists of 25 colleagues, divided over 4 teams (Sales Support, Sales Hospitality & Travel, Sales Retail & Public svs and Inside Sales).

 

What will your job look like

Within the Direct Sales team of Worldline Netherlands the Sales Consultants are responsible to support the sales teams with in-dept product knowledge of specific Worldline products and services to progress the business. This knowledge is needed to convince Merchants during sales visits, to assist colleagues in their daily sales activities and to provide the right input in tender tracks. Worldline has a large portfolio of products and services in the Payment area, including Terminals, Acquiring and Acceptance. The Technical Sales Consultant  is supposed to have generic knowledge of the complete portfolio and extensive knowledge of the Acceptance domain and solutions. As one of the leading Payment companies we need to defend our market share, use the available upsell potential and continue hunting for new opportunities. Reliable Sales Consultants are crucial to achieve these goals. The Technical Sales Consultant is reporting to the Manager Sales Support.

 

Your day-to-day responsibilities include:

  • Support sales teams with all types of customer & business questions in the Acceptance domain;
  • Gather all  technical relevant Acceptance product information (Ingenico Direct, Ogone legacy, payment methods, reconciliation, …) and remain up-to-date;
  • Develop and maintain internal links to the right teams to assure that all relevant information is shared proactively;
  • Apply set of guidelines to validate if request for support is appropriate and feasible;
  • Presenting a solution to a group of people online or on-site;
  • Support colleagues in the Sales Support team by sharing knowledge;

 

Signs of success:

  • Quickly understand and learn complex matters;
  • Affinity with technical interfaces and connections.
  • Use and develop commercial sense to achieve sales goals of Worldline;
  • Able to translate Merchant requirements into existing Worldline products and solutions;
  • Able to maintain structured way of working in dynamic role with many tracks in parallel;
  • Fast and adequate in follow-up;

 

Skills we can’t do without:

  • At least HBO level of thinking and analytical skills;
  • Technical affinity;
  • You are fluent in Dutch and English;
  • High level of independence and flexibility;
  • Dynamic, pragmatic, motivated and eager to support colleagues and Merchants;
  • Demonstrating professionalism, personal commitment and dedication, integrity and truthfulness.

 

 

 

The 20 000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble – we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow