Site Reliability Engineer

Utrecht

This is Worldline.

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

The role main objective is to be responsible of the quality of service, an the speed and quality of service deployment on the infrastructure platforms. Ensures the availability of services within minimal risks, favouring automation and predictability on changes and deployments.
You will work in a DevOPS Squad to automate processes, monitor system health, and address incidents proactively while contributing to a culture of continuous improvement.

The primary objective of this role is to ensure the quality and speed of service delivery across our infrastructure platforms. You will ensure service availability with minimal risk, prioritizing automation and the predictability of changes and deployments. As a member of a DevOps squad, you will automate processes, monitor system health, and proactively address incidents while contributing to a culture of continuous improvement.

Day-to-Day Responsibilities

• Own end-to-end service reliability across application, infrastructure, and dependencies; ensure SLAs/SLOs are met.
• Lead release management and change control, including production deployments, installation/configuration/rollback, and CI/CD automation in compliance with regulations and service levels.
• Drive incident management and on-call readiness: lead response, coordinate cross-functional teams, perform post-mortems, and implement corrective actions.
• Run and operations focus: 2nd-line support, metrics analysis, capacity planning, and proactive monitoring with tools like Zabbix, Grafana, Prometheus, and PagerDuty; participate in on-call duties.
• Stakeholder management: propose service evolutions, partner with infrastructure as the voice of service delivery, translating business needs into reliable tech solutions.
• Tools and automation: maintain IaC (Terraform/Ansible), containerization (Kubernetes), monitoring stacks, and security/compliance processes to reduce manual toil and improve reliability.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Bachelors degree in related field with at least 4 year of experience at similar position.
• Well-developed analytical and decision-making skills.
• A team player that combines both strategic and operational tasks in a highly dynamic organization.
• Proficient in Dutch and English.
• Strong analytical skills and eye-to-detail.
• Ability work independently with minimal supervision.
• Hands on experience with working on Linux system.
• Knowledge of using Oracle SQL or PostgreSQL databases and Cloud Platforms is a plus.

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career
• At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career
• And many more..

Shape the evolution

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com 

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

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