The opportunity

We are looking for a commercially minded, results-driven Business Delivery Manager (BDM) to join our team in Utrecht, supporting clients across the Netherlands.

As BDM, you will build strong, ongoing relationships with your clients and develop a deep understanding of their business priorities and challenges. You will identify opportunities and gather and analyse client requirements—primarily during the Run phase of projects, but also beyond it. Working with our business divisions, you will translate these needs into valuable, deliverable and commercially sound proposals.

You will also help ensure that agreed work is delivered effectively and in line with client expectations and commercial commitments. This includes monitoring scope and the man-days sold, addressing deviations, and supporting the financial profitability of each engagement.

Working closely with the Operational Delivery Manager, Key Account Manager and wider client delivery team, you will connect client needs and commercial opportunities with successful delivery. You will report to a team lead.

Day-to-day responsibilities

• Collaborate effectively in group settings
• Focus on understanding and meeting customer wants and needs
• Seek out new market opportunities
• Eager to build our and expand our current client portfolio
• Ability to connect IT into business needs

Who are we looking for

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• A Bachelor’s degree or equivalent work experience
• Interested in Financial, fintech and the world of payments
• Strong interpersonal and communication skills in English and Dutch
• The ability to build and maintain a network
• The ability to identify and define client problems and improve client satisfaction consistently
• Support the team on pre-sales and market research

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.