Head of Pre-sales

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Publish Date: Nov 25, 2021

Location: UK Wide, UK Wide, GB

Company: worldline

About Worldline
Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry and #4 player worldwide. With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors. Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment. In 2019 Worldline generated a proforma revenue of 5.3 billion euros. worldline.com




Head of Pre-sales (EMEA)


The Opportunity:





At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly-skilled Pre-sales lead, then get ready to join our company!

We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team.


Your day-to-day responsibilities include:

  • You lead the pre-sales teams, building trust, professionalism and a common purpose to help unlock value more than the sum of the individual team members
  • You are passionate about our clients and creating value for their business through the solutions and services designed  and delivered
  • You actively engage throughout the pre-sales process to provide solution guidance and subject matter expertise in the pursuit of customer opportunities
  • You deliver exceptional outcomes that our clients value and our business can profit from
  • You think effective, deliver efficient and remain restless and curious to stay abreast of market developments that help us drive improvement and provide a better pre-sales service
  • You continually invest in the development of Ingenico’s pre-sale offer to expand our pre-sales capability across our people, process & tooling
  • You contribute extensively to Ingenico’s thought leadership both stimulating the debate and challenging the status quo.


Signs of success

  • You provide clear leadership to the EMEA Pre-sales team in pursuit of our mission
  • You support the identification, conversion and realisation of sales opportunities
  • You enable client satisfaction as a consequence of the advice and support you provide
  • You ensure PS delivery is maintained at an acceptable level of transparency, risk and performance
  • You maintain, develop and expand the Pre-sale offer
  • You apply the latest business and market insight in the development of pre-sale capability and the conversion of new business
  • You unlock improvements in pre-sales capability and competence


Skills we can’t do without:

  • You’re built to lead and know what it takes to drive performance and manage transformation
  • You have 6+ years of experience in a pre-sales, solution management or professional services role with proven experience of working within a professional, fast moving and challenging environment
  • You have the ability to balance multiple engagements and clients whilst working on time and to budget
  • You have deep experience in the payment ecosystem and in particular payment technologies (embedded applications, web-based solutions).
  • You have broad experience in pre-sales support working with business development teams to support the marketing and promotion of end to end payment solutions and payment advisory services
  • You have demonstrable experience of contributing to the delivery of high value & complex projects of work, in a technology environment, delivering high standards of pre-sales support
  • You comfortably manage stakeholders of all levels of seniority, handling their expectations and satisfaction their needs effectively.
  • You rapidly absorb and apply process or technical information, with a logical and analytical approach to problem solving
  • You have the ability to capture and translate need providing the bridge to technical domains
  • You are self-supportive with a high degree of initiative & enthusiasm, requiring minimal management.


Skills we’d like:

  • You have a good degree from a leading university in a technical or commercial subject
  • You are hands-on, autonomous, self-motivated and must enjoy working within a changing & dynamic organisation.
  • You are able to work with customers (both internal & external) of all cultures and in this have excellent client facing skills.
  • You are master communicator capable of influence, persuasion, facilitation and negotiation


More reasons to join us





In addition to joining a global leader in digital transformation, you can also expect an excellent range of benefits. These include: a rewarding salary, generous annual leave, private medical insurance, an attractive pension scheme plus many more. We also operate a flexible benefits scheme, allowing you to purchase discounted products and services.


What’s more, we really value Innovation, Cooperation, Excellence and Empowerment. These values are reflected on our daily work. This is the core of our organization. At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.


Our success comes from strong skills, new insights, diverse points of view and the energy of all women and men from Worldline. Not only do they represent the Heart and Face of our company, they are also key players in our success. We make leading our talents a major asset in the success of our business.


Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.




The 20 000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble – we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow

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