Key Account Manager Corporate Triveneto

Trento, Italy

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

You will have the opportunity to carry out development and support activities for the commercial network, manage the relationship with the customer from the initial proposal to post-sales. There will be transversal activities with the other internal structures and departments which are linked to the activation of the contract, the management and installation of the POS and the customer care activities on both the commercial and after-sales sides. You will be able to get to know Worldline's products and services in depth and understand the commercial dynamics that are developed and disseminated by our network. A 360° commercial experience.

Day-to-Day Responsibilities​

• Acquisition of new open market clients and presentation to the bank

• Support to the BNL, DESIO, FUCINO, CREDEM Corporate (UNTIL 250MLN) sales network to prepare common offers and in the customer relationship

• Specific information gathering activities on prospective clients aimed at developing commercial proposals

• Development activities for existing clients (activation of new point of sale/new POS, recovering transactions on another acquirer's POS, etc.)

• Management of the customer relationship

• Handling and routing of requests for assistance with technical/operational/administrative/fraud issues

• Monitoring of the level of service provided to the customer

• Market information collection and scouting for potential new clients

• Portfolio study for BNL, DESIO, FUCINO, CREDEM Corporate Manager to identify new prospective clients for acquiring new customers

• Follow-up on the status of ongoing negotiations (Pipeline)

• Technical updates on new products/services available on POS

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Strong result orientation
• Strong communication skills
• Team Work
• Collaboration with transversal teams
• Problem solving
• Flexibility and Adaptability
• You prove knowledge of English B1
• You possess knowledge at Office: Excel, Word, Power Point

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Work in an international environment with cutting edge technologies.
• Enjoy a wide range of benefits: medical insurance, pension found, tickets restaurant, company bonus, 50% of remote working.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.