Title:  Site Reliability Engineer

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

We have many hardworking and dedicated peers that would love for you to work with them. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. If you are a highly skilled Site Reliability Engineer who has a creative mind and passionate about delivering, then get ready to join our company!

Day-to-Day Responsibilities

• Deploying, automating, maintaining, and managing on-prem production and DR system for Worldline Core application, Web & mobile apps, API.
• Testing and implementing patches, updates, and fixes for middleware and DB as necessary following the established Change Management Process.
• Ensuring production systems' availability, performance, scalability, and security.
• Work closely with application team, 3rd party including customers, to Identify and prioritize area of service improvement to increase overall IT service delivery quality
• Take ownership of related incidents and progress through closure. Perform root cause analysis and provide a corrective and preventive solution timely according to SLA and accuracy.
• Document and update technical documents, problem resolution, testing, related operation processes/procedures, and DR plan.
• Perform regular database schema changes with no downtime, perform regular system capacity planning & batch trending analysis to ensure and upkeep system hygiene and cater to organic growth and biz expansion.
• Establish close interactions with team members and stakeholders, especially in troubleshooting and problem resolution.
• Provide out-of-office hours on-call support.

What are we looking for

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• 4+ years of SRE experience implementing and maintaining on-premises highly available, scalable, and self-healing applications.
• Good knowledge of setting up application Infrastructure environment & debugging application Infra issues.
• Experience in any of the skills such as: automation and testing via scripting & programming, log management using ELK stack, DevOps, Linux and Opensource Solutions, or MySQL Enterprise including administration and associated challenges with performance and growth (DBA).
• Good analytical skills and ability to work independently, ability to work in a team.
• Great interpersonal and communication skills in Chinese; English is a plus.

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Healthcare packages
• Annual Leaves
• Additional 7 days Flexible Leaves per year
• Birthday Leave plus more

Shape The Evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com