Title:  Senior Presales Consultant

Position Overview 

We are seeking a talented and experienced Pre-Sales Engineer with specialized expertise in issuing and acquiring payment solutions. The ideal candidate will possess a deep understanding of the payment software industry, particularly in cloud-based platforms, and the integration of AI/ML technologies. As a Pre-Sales Consultant, you will be responsible for driving the technical aspects of the sales process by providing expert guidance, demos, and support to our clients and prospects. 

Job Responsibilities 

• Technical Expertise & Consultation: 

• Act as the primary technical resource during the pre-sales process, showcasing expert knowledge in issuing and acquiring payment solutions. 

• Provide deep technical consultation to clients to understand their needs and propose tailored solutions that meet their business requirements. 

• Solution Demonstration & Documentation: 

• Deliver compelling product demonstrations and presentations to both technical and non-technical stakeholders, effectively communicating the value proposition of our solutions. 

• Create detailed product documentation, proposals, and implementation plans to support the sales cycle. 

• Customer Engagement & Relationship Building: 

• Establish and maintain strong relationships with clients and prospects, offering top-tier support and guidance throughout the sales process. 

• Continuously engage with clients to identify additional business opportunities and provide strategic advice. 

• Collaboration & Cross-Functional Support: 

• Work closely with the sales, product management, and engineering teams to align customer requirements with our product offerings and development roadmap. 

• Assist in the creation of technical content, such as whitepapers, case studies, and webinars, to support marketing efforts and customer education. 

• Industry Knowledge & Continuous Learning: 

• Stay updated on the latest trends and advancements in the payment software industry, particularly in cloud technologies and AI/ML applications. 

• Participate in industry events, conferences, and training to continuously enhance your knowledge and skills. 

Qualifications 

• Educational Background: 

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. A Master’s degree is a plus. 

• Professional Experience: 

• Minimum of 5 years of experience in a pre-sales engineering role within the payment software industry, with a focus on issuing and acquiring solutions. 

• Demonstrated experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and AI/ML technologies applied to payment processing. 

• Technical Skills: 

• Strong understanding of payment processing ecosystems, including card issuing, acquiring, payment gateways, and networks. 

• Proficiency in cloud architecture, API integration, and data analytics. 

• Soft Skills: 

• Excellent communication and presentation skills, capable of articulating complex technical concepts to diverse audiences. 

• Strong problem-solving abilities and a proactive approach to addressing customer challenges. 

• Ability to work independently and as part of a collaborative team.