Title: Senior Presales Consultant
Position Overview
We are seeking a talented and experienced Pre-Sales Engineer with specialized expertise in issuing and acquiring payment solutions. The ideal candidate will possess a deep understanding of the payment software industry, particularly in cloud-based platforms, and the integration of AI/ML technologies. As a Pre-Sales Consultant, you will be responsible for driving the technical aspects of the sales process by providing expert guidance, demos, and support to our clients and prospects.
Job Responsibilities
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Technical Expertise & Consultation:
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Act as the primary technical resource during the pre-sales process, showcasing expert knowledge in issuing and acquiring payment solutions.
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Provide deep technical consultation to clients to understand their needs and propose tailored solutions that meet their business requirements.
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Solution Demonstration & Documentation:
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Deliver compelling product demonstrations and presentations to both technical and non-technical stakeholders, effectively communicating the value proposition of our solutions.
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Create detailed product documentation, proposals, and implementation plans to support the sales cycle.
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Customer Engagement & Relationship Building:
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Establish and maintain strong relationships with clients and prospects, offering top-tier support and guidance throughout the sales process.
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Continuously engage with clients to identify additional business opportunities and provide strategic advice.
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Collaboration & Cross-Functional Support:
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Work closely with the sales, product management, and engineering teams to align customer requirements with our product offerings and development roadmap.
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Assist in the creation of technical content, such as whitepapers, case studies, and webinars, to support marketing efforts and customer education.
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Industry Knowledge & Continuous Learning:
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Stay updated on the latest trends and advancements in the payment software industry, particularly in cloud technologies and AI/ML applications.
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Participate in industry events, conferences, and training to continuously enhance your knowledge and skills.
Qualifications
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Educational Background:
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Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. A Master’s degree is a plus.
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Professional Experience:
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Minimum of 5 years of experience in a pre-sales engineering role within the payment software industry, with a focus on issuing and acquiring solutions.
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Demonstrated experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and AI/ML technologies applied to payment processing.
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Technical Skills:
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Strong understanding of payment processing ecosystems, including card issuing, acquiring, payment gateways, and networks.
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Proficiency in cloud architecture, API integration, and data analytics.
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Soft Skills:
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Excellent communication and presentation skills, capable of articulating complex technical concepts to diverse audiences.
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Strong problem-solving abilities and a proactive approach to addressing customer challenges.
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Ability to work independently and as part of a collaborative team.
Taipei, Taiwan, TW
Taipei, Taiwan, TW
Job Segment:
Consultant, Consulting, Pre-Sales, Sales Engineer, Cloud, Contract, Sales, Technology