Title:  Business Analyst

This is Worldline
We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity
We have many hardworking and dedicated peers that would love for you to work with them. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. If you are a highly skilled Business Analyst who has a creative mind and passionate about delivering, then get ready to join our company! 

Day-to-Day Responsibilities:

• Conduct requirement gathering with business users to obtain a good understanding of their needs, translate the requirements into clear functional specifications

• Design business processes and leverage on the knowledge of payment systems
• Develop and maintain a strong understanding of the company’s products and services so as to propose solutions that can effectively address customer business needs.

• Collaborate with product owners and the development team to ensure the smooth and efficient implementation of functional specifications.
• Develop and execute test plans and prepare test reports
• Assist in end-to-end requirements traceability from design to delivery
• Prepare and conduct end-user training program
• Create and maintain internal documentation or reference materials on company shared space for team usage
• Assist in the creation of presales or client presentation materials

What We Are Looking For
We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Bachelor’s degree in business/finance or IT related fields.
• Minimum 5 years of work experience in financial/IT industry
• Excellent knowledge of payment system and is familiar with credit card business process or core banking systems
• Proficiency in using software tools for data analysis, project management, and collaboration (e.g., Word, Excel, PowerPoint, Jira, Confluence)
• Experience with business process modeling, data analysis, and requirements gathering
• Ability to work in a fast-paced, team oriented environment
• Ability to work under pressure
• Strong analytical and problem solving skills
• Good interpersonal, organizational and communication skills
• Interest in payment business, payment technology and software development as well as high levels of self-motivation
• Good English and Chinese reading/writing skills

At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.

• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.

• Flexible leaves, Birthday Leave plus more

Shape the evolution 

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com