Designation: Business Analyst

Group: GBL FS Acquiring (WLPFO)

Who we are

Worldline is a global leader in the fintech market, with more than three decades of experience. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keeps anticipating the evolution of commerce worldwide. We are shaping the future of payments.

Find out more about our exciting, multicultural and learning work environment here.

Mandatory Skills for Business Analyst in Payment Processing Domain

• Knowledge of Payment Processing Cycle  .
• Knowledge of Acquiring & Issuing Domain and authorization process.
• Worked with Four Corner / Three Corner Model for Card Payments.
• Worked with ISO 8583 / ISO 20022 Messages
• Knowledge of working with one of the protocols for MasterCard / Visa / RUPAY
• Knowledge of working with different Card Type Transactions

Deliverables / Tasks :

Being an IT Analyst for a specific instance of our “Worldline Pay Front Office” software suite that processes the Authorization and Switching of electronic payments

• Act as an expert for the instance internally and externally and be the primary contact for queries related to the specific instance
• Work closely with product management, software architecture and management in order to create a product that fits the company portfolio
• Manage the stakeholders and their expectations
• Develop scope and define backlog items (epics/features/user stories) that guide the Agile software development team.
• Support the Agile team with the story estimates and sequencing
• Build and maintain the team backlog, including the user stories, enablers and defects
• Define and validate acceptance criteria (based on Definition of Ready & Definition of Done) and evaluate the Sprint result based on that
• Participate in team demo and retrospective
• Assure conceptual and technical integrity of the Product Features is kept at all time
• Keep an overview on common product related activities. Link different topics and detect dependencies to work on solutions to resolve these with the corresponding teams
• Acquire and maintain a solid knowledge of the technologies used for our product development
• Configure the platform via SQL
• Training and education of other team members 

Skills We Can’t Do Without:

• University degree (master / bachelor) in computer science or similar qualification
• High level of Quality paired with Service Oriented Mindset
• Structured and analytical way of working and distinct ability to do presentations

• Strong team player able to listen and communicate at eye level with all stakeholders and team members

• Ability to work with cross-functional teams to deliver on a common goal.
• Ability to work in dynamic situations with short timelines and strict deadlines
• Good experience in Agile/Scrum in an complex and international environment
• Work experience in IT services and software development, preferably in the area of electronic payments is beneficial
• Knowledge about payment domain and/or cloud services and/or Continuous Integration & Continuous Deployment would be beneficial

Required competencies 

• Demonstrate ability to lead complex cross-functional projects through launch while handling many moving pieces in a pragmatic way
• Eagerness to dive into details, find creative solutions and take responsibility for your projects
• Ability to collect and utilize data & user feedback to inform product decisions and manage roadmap priorities
• Demonstrate a user-centric approach with excellent communication skills
• Good networker and influencer, with interpersonal skills.
• As a self-starter and fast learner, you learn new tools quickly and work autonomously in a fast evolving environment.

A good understanding of the Agile methodology, the scrum framework and tooling i.e. Jira, Confluence, etc.

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