Who we are
Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
The opportunity
As SMB Product & Solution Manager for CEE, you will play a key role in driving the growth, competitiveness, and profitability of Worldline's SMB solutions across Central and Eastern Europe.
You will be responsible for translating local market needs, customer expectations and competitive insights into relevant product solutions and go-to-market strategies. Acting as a strategic link between central product teams and local market stakeholders, you will ensure that Worldline's product capabilities are effectively adapted, positioned, and delivered to meet the needs of SMB merchants across the region.
You will take ownership of the regional solution strategy, contribute to product roadmap priorities and drive cross-functional initiatives from market opportunity identification through solution positioning and go-to-market execution.
This is a strategic and commercially oriented role, combining product and solution management, market intelligence, stakeholder leadership, and business development in the dynamic payments industry.
Day-to-day responsibilities
- Regional Solution Strategy: Define and drive the regional SMB solution strategy, ensuring alignment with local market needs, customer expectations, and Worldline's overall product portfolio.
- Product Roadmap & Market Requirements: Identify market opportunities, gather customer and stakeholder feedback, and translate business requirements into clear recommendations for product roadmap development and prioritisation.
- Market & Product Alignment: Act as the key link between central product teams and local market stakeholders, ensuring that market needs are understood and product capabilities are effectively communicated.
- Go-to-Market Strategy: Develop and execute go-to-market strategies, including solution positioning, value propositions, customer use cases, and sales enablement materials.
- Commercial Performance: Monitor solution adoption, market performance, and customer feedback, identifying opportunities to improve competitiveness, drive revenue growth and increase profitability.
- Cross-functional Leadership: Coordinate initiatives across central product, regional sales, digital sales, marketing, and customer service teams to ensure successful solution delivery and market implementation.
- Market & Competitive Intelligence: Monitor SMB market trends, customer needs, and competitor offerings to identify opportunities for innovation and differentiation.
- Stakeholder Management: Build strong relationships with regional and global stakeholders, ensuring alignment on priorities, business objectives, and solution development.
- Continuous Improvement: Identify opportunities to optimize existing solutions, processes, and ways of working to improve customer experience and business performance.
Who are we looking for
- 5+ years of experience in Product Management, Solution Management, Product Marketing, Go-to-Market Strategy or a similar strategic role within payments, fintech, or financial services.
- Good understanding of the payments industry, ideally including card terminals, merchant acquiring, and SMB solutions.
- Proven ability to translate market insights, customer needs and competitive intelligence into product or solution strategies.
- Experience in developing go-to-market strategies, value propositions, product positioning, and sales enablement initiatives.
- Strong stakeholder management skills and experience working with cross-functional and international teams.
- Ability to influence and coordinate stakeholders without direct reporting authority.
- Strong commercial and analytical mindset, with the ability to identify business opportunities and assess market performance.
- Excellent communication and presentation skills, with the ability to translate complex product capabilities into clear business propositions.
- Ability to work effectively in a dynamic, international, and fast-paced environment.
- Fluent English, both written and spoken.
Perks & Benefits
At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
- Private medical & life insurance
- MyBenefit Platform
- Holiday allowance
- Public transportation allowance
- Meal allowance
- Annual bonus
Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.
Learn more about life at Worldline at jobs.worldline.com
We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.
Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).
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