Organizational and Process Specialist

Italy - Rome

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you have experience in organization and processes, then get ready to join our company, then get ready to join our company.
We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team.

Day-to-Day Responsibilities​

Organizational and Process Specialist has a role focused on improving organizational efficiency and optimizing business processes. Below are the tasks associated with this job title:

• Analysis and Mapping of Business Processes: Identifying and analyzing existing business processes, mapping their flows to identify inefficiencies, weaknesses, and areas for improvement.
• Optimization and Simplification of Processes: Developing initiatives to simplify and standardize processes, aiming to improve productivity, reduce operational times, and ensure operational consistency.
• Monitoring Process Performance: Creating metrics and KPIs to assess the effectiveness of organizational processes, with periodic reports to monitor progress towards goals.
• Support for Digitalization and Automation: Identifying tools or technologies that can automate parts of the process, reduce manual errors, and improve operational efficiency.
• Cross-Functional Collaboration: Working closely with other departments to ensure that changes in processes meet operational needs and align with business objectives.
• Support for the Risk Function: Identifying critical processes and related control points.
• Documentation: Ensuring that process documentation is up-to-date and compliant with company regulations, facilitating process governance.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• You will be constantly updated on organizational changes within the Company
• You will be constantly updated about projects that may impact business processes
• You must be able to coordinate and supervise activities/projects aimed at operational changes and efficiencies
• You have a good knowledge of the English and Italian language

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Work in an international environment with cutting edge technologies.
• Enjoy a wide range of benefits: medical insurance, pension found, tickets restaurant, company bonus, 50% of remote working.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.