Title:  Application Service Manager - Payment Platform & Product Efficiency

 Application Service Manager – Payment Platform & Product Efficiency

[Rome]

This is Worldline.

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

As a Application Service Manager for our Payment Platform & Product Efficiency you will join our dynamic and dedicated Payments Acceptance Management team in Rome to ensure the compliance and alignment of our products and solutions with our terminal management platform. The successful candidate will be responsible for overseeing and guaranteeing the alignment of the terminal platform with the business needs and mandates of the Payment Schemes. This role is central to the core business of the company, as all projects and deliveries will go through you in terms of testing, evaluation, functionality, and day-to-day operations.

Day-to-Day Responsibilities​

• Check the compliance of the products/solutions with the terminal management platform;
• supervise and guarantee the alignment of the terminal platform with the business needs and mandates of the payment schemes;
• govern and supervise the set-up of profiles and capabilities for the terminals;
• guarantee the correct alignment of exchange batch files between internal information systems and the platform;
• collect needs related to new features and customizations in order to align the platform;
• manage and supervise the market place for so-called smart terminals based on Android operating systems;
• handle all projects and deliveries in terms of testing, evaluation, functionality and fine-tuning;
• determine whether issues, if any, are related to terminal entry points or authorizing systems, and direct to appropriate technical team;
• be the SPOC with the external provider.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Degree in Information Management, Computer Science, Information Technology, Business, or a related field
• 5+ years of relevant experience in a similar role within the Payment Industry
• Strong knowledge of the EMV protocol, International and domestic Scheme regulations
• Advanced technical knowledge of POS terminals and card-based payment systems, as well as Terminal Management Systems
• Knowledge of e-commerce systems and Digital payments based on wallets
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Fluent in both Italian and English

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Enjoy wide range of benefits: medical insurance, pension found, tickets restaurant, company bonus.
• Enjoy remote work (50%).
• Enjoy wide range of training through our eLearning platforms (Linkedin Learning, Percipio, Speex, Cross Knowledge).

Shape the evolution.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.