Title:  Technical Application Engineer (f/m/d)

This is worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

The Technical Application Engineer is responsible for the installation, configuration, deployment, and operation of highly available and business-critical application solutions. This includes ensuring the continuous monitoring, maintenance, and compliance of these solutions to meet operational security and performance standards.

Day-to-Day Responsibilities​

• Installation and Configuration: Setup and configure high-availability applications including:
  • Fraud and fraud prevention systems
  • File transfer systems for secure internal and external data exchange
  • Web services (Apache/IIS/NGINX)
  • Application servers (JBoss/Tomee/Wildfly)
  • Kafka
  • Docker and Kubernetes environments
• System Administration: Administer, configure, monitor, and maintain a stable 24/7 operation of application systems and databases on both Linux (Redhat/Centos) and Windows (2012-2019).
• Scripting: Create, understand, and modify scripts (Shell, Batch, Powershell) as needed for automation and maintenance tasks.
• Monitoring and Maintenance: Oversee, log, document, and administer highly available application solutions, addressing any issues to ensure operational security, performance, and compliance, including adherence to standards such as PCIDSS, ISO27001, GDPR, and other regulatory requirements like KRITIS.
• Incident and Problem Management: Handle the analysis and resolution of system and database errors as part of the Incident Management process. Address service requests and ensure timely and effective problem resolution.
• Change Management: Plan and execute changes within the ITIL Change Management framework. Ensure that all changes are documented in the Configuration Management Database and the Service Management Tool.
• Capacity and Performance Monitoring: Monitor system landscapes for performance and capacity issues. Adjust and improve monitoring systems as needed.
• Security and Compliance: Execute security and compliance-related processes, documenting and reporting the results to ensure compliance with regulatory standards.
• Project Involvement: Collaborate with project teams to implement internal and external customer requirements. Participate in various projects to enhance system capabilities.
• Internal Support: Serve as a point of contact for business departments, assisting them with problem-solving and system enhancements.
• Vendor Management: Oversee and coordinate the work of external IT service providers.
• 24/7 On-Call Duty: Participate in a 24/7 on-call duty rotation to ensure round-the-clock support and system availability.

Who Are We Looking For

• Education: degree in Computer Science or comparable IT-specific education (e.g., IT specialist).
• Technical Skills:
  • Expertise in the installation, configuration, and maintenance of application solutions.
  • Proficiency in managing high-availability systems and databases.
  • Strong knowledge of Linux (Redhat/Centos) and Windows (2012-2019) operating systems.
  • Experience with Docker, Kubernetes, Kafka, and scheduling systems (UC4, JAMS, custom solutions).
  • Knowledge of web services (Apache/IIS/NGINX) and application servers (JBoss/Tomee/Wildfly).
• Security and Compliance: Familiarity with regulatory standards such as PCIDSS, ISO27001, GDPR, and KRITIS.
• Soft Skills: Strong analytical and problem-solving skills, ability to work under pressure and in a team environment, excellent communication skills, and a high sense of responsibility.
• Languages: Proficient in German and English to facilitate clear communication and documentation.
• Adaptability: Ability to learn and adapt to new technologies and processes quickly

Benefits

• Flextime & mobile working
• Company pension plan
• Individual training programs
• Job bike & diverse range of employee discounts
• Mobility and food subsidies
• Good public transport connections and free parking (location-specific)
• "Wellbeing@Worldline" health program
• Regular employee events
• Possible participation in the Innovation Festival @ Worldline
• Sustainable, international company culture

Shape the evolution 

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Learn more about life at Worldline at jobs.worldline.com