This is Worldline.

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

We’re looking for a Solution Manager to be the bridge between client needs and technical delivery, ensuring our CCaaS solution is designed, costed, and defended to win. You’ll join a tight-knit presales and consulting squad, partnering with Bid Managers, Business Analysts, Project Managers, and Sales to craft compelling, technically sound responses that translate complex requirements into scalable, install-ready solutions. This is a rare chance to shape the future of Worldline Contact by integrating multiple components, driving competitive differentiation, and guiding projects from RFP qualification through to deployment in a fast-paced, collaborative environment.

Day-to-Day Responsibilities

• Qualify client requirements and map them to Worldline Contact capabilities within the RFP framework, ensuring business relevance.
• Design tailored CCaaS solutions by coordinating internal and external components, cloud providers, and security considerations.
• Build accurate cost estimates, craft project plans, and obtain Validation from the Integrated Project Manager post‑win.
• Lead or participate in oral tender defenses, presenting solutions clearly and addressing client business needs.
• Collaborate with Product Marketing and Product Management to monitor competition and capture market learnings.
• Transition seamlessly to Integration Project teams, ensuring a smooth handover and clear execution path.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Engineering or technical background with 5+ years in IT, solution design or presales.
• Strong aptitude for translating business needs into technical solutions and cost models.
• Proven collaboration skills with cross-functional teams and stakeholders.
• Ability to thrive in a VUCA environment and manage changing priorities.
• Excellent communication and presentation skills, with a customer-first mindset.
• Leadership experience demonstrated through past projects or initiatives.
• Result-oriented, curious, and eager to continually improve product knowledge.

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognised as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Have 25 days holiday + bank holidays
• Have employee private medical cover, access to a virtual GP service
• Access to discounts and cash backs on shopping
• Purchase a range of flexible benefits through salary sacrifice
• Have Income protection @ 67% of base salary for 5 years, subject to Ts & Cs
• Have Life assurance – 1 x salary if not in a pension scheme, 4 x salary if joins the pension scheme
• Have a Pension – the company will match contributions up to 10%
• Plus more!

Shape the evolution.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

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