Infrastructure Support Officer / Role for Azure Operations

Responsibilities:

• Manage and monitor Azure Infrastructure (Systems, Firewalls, Load Balancers, etc.).
• Troubleshooting Azure network and performance issues.
• Perform system maintenance and updates.
• Operate and maintain security and backup policies.
• Monitor performance and ensure systems’ availability on both physical and cloud datacenters.
• Remediation of issues impacting the operation of the corporate voice and data infrastructure.
• Root cause analysis for failures to H/W or O/S level and drive corrective action.
• Monitoring infrastructure incidents and making recommendations for improvement.
• Negotiate with vendors, outsourcers, and contractors.
• Ensure optimal operation of all network hardware equipment such as Routers.
• Participate in team projects both internally and companywide.

Required Knowledge and skills:

• BSc/BA in Information Technology, Computer Science, or related field

• At least three (3) years of relevant experience
• Excellent knowledge of Windows Server OS (2016, 2019, 2022) and their components (AD, Entra ID, Group Policies, DNS, DHCP)
• Excellent knowledge of Azure Administration (Azure Administrator or Architect certification will be considered a plus)
• Excellent knowledge of O365 and M365 services
• Good knowledge of enterprise networking (VLANs, Routing, Switching, IP addressing, DHCP, DNS, etc.)
• Familiar with Databases like MS SQL, Azure SQL, Azure Synapse, etc. 

Soft Skills:

• Team player with problem-solving skills and
• Ability to learn, adapt, communicate, and organize
• Ability to work with minimum supervision
• Attention to detail
• Deadline oriented

hape the evolution.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

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