Senior Manager - Products and Solutions

Location: Mumbai

About Worldline
Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity
As a Senior Manager - Products and Solutions, you will be primarily responsible for merchant acquiring products. You will understand business requirements from customers and create functional documentation covering the product solutions that will be offered to them.

Day-to-Day Responsibilities

• Lead the merchant acquiring products strategy, ensuring alignment with business goals.
• Conduct detailed business requirement analysis and develop comprehensive functional documentation.
• Facilitate requirement elicitation sessions, gathering both explicit and implicit needs from stakeholders.
• Define project scope, assumptions, and constraints, followed by releasing the scope document for stakeholder review and sign-off.
• Identify and prioritize product enhancement opportunities to maintain competitive advantage.
• Manage product demonstrations and presentations, effectively communicating solutions to customers.
• Collaborate with the Pre-Sales team to provide insights for proposals and RFP responses.
• Develop and maintain standard product offerings with a focus on long-term vision and market competition.
• Evaluate product feature gaps against competitors and clients' expectations.
• Work closely with engineering teams to gather inputs on proposed solutions and required efforts.

Who Are We Looking For
We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Experience in the Payment Card Industry is a must.
• Experience in the merchant acquiring domain is preferred.
• Knowledge of scheme mandates will be an added advantage, with awareness of compliance and regulatory practices in the payment domain.
• Around 4 years of experience in Product Management and Business Analyst positions.
• Ability to understand implicit and explicit requirements.
• Strong capability to convert customer requirements into product solutions.
• Excellent written and verbal communication skills.
• Ability to think strategically and execute successfully.
• A dedicated team player who is both self-directed and willing to multi-task on various projects.

Perks & Benefits

• Health Insurance

Shape the evolution
We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on society. And with our empowering culture, strong technology, and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Contract Type: Permanent | Work Mode: Hybrid