Senior Application Engineer - Java (Tech Support)

 Location: Mumbai 

About Worldline

At Worldline, we are pioneers in payments technology, committed to creating innovative solutions that make financial transactions secure, accessible, and seamless worldwide. Our diverse team of professionals collaborates across cultures and disciplines, driving progress that benefits society and businesses of all sizes.

We believe that diverse perspectives fuel innovation. We are dedicated to fostering an inclusive environment where all individuals, regardless of background, identity, or experience, can thrive and contribute meaningfully to our shared vision.

The Opportunity

As a Tech Support professional, you will play a vital role in the daily development activities and be actively involved in resolving production issues. You will work closely with the production support team to monitor and address issues on the live system, ensuring smooth operations. Additionally, you will be responsible for effective communication with clients, which will help you enhance your technical skills and develop your professional expertise. We are committed to investing in our employees by providing the necessary resources for their growth and success. Our organization fosters a supportive and inclusive work environment where everyone is encouraged to grow, thrive, and realize their full potential.

Key Responsibilities

• Support and resolve issues in Java-based web applications (JSP, Servlets, JavaScript, AJAX)
• Monitor live systems and manage support tickets from start to resolution
• Collaborate with technical teams to fix production problems
• Communicate effectively with clients and internal stakeholders

Technical Skills & Qualifications

• Bachelor/Master in IT, IT Security, Engineering or equivalent.
• 3-5 years supporting Java web applications
• Experience with Java, JSP, Servlets, JavaScript, AJAX, jQuery, HTML/CSS
• Knowledge of RDBMS like MS SQL and Oracle
• Experience with web servers (Tomcat, JBoss) and web services (REST, SOAP)
• Good troubleshooting and communication skills
• Location: Mumbai

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Why Join Us?

At Worldline, we believe that embracing diversity and promoting inclusion drive innovation and success. We foster a workplace where everyone feels valued and empowered to bring their authentic selves. Through extensive training, mentorship, and development programs, we support your growth and help you make a meaningful impact.

Join a global team of passionate professionals shaping the future of payments technology—where your ideas, experiences, and perspectives are appreciated and celebrated.

We are an Equal Opportunity Employer.
We do not discriminate based on race, ethnicity, religion, color, national origin, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, age, disability, or any other legally protected characteristics. We are committed to creating a diverse and inclusive environment for all employees.

Learn more about life at Worldline at Jobs.worldline.com