Title:  Manager- Merchant Payout

Manager Operations

Mumbai

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

Join us as a problem-solving dynamo, taking ownership of query resolution and driving operational excellence in the Payment Card Industry. We seek big thinkers with a passion for learning, adept in communication, and armed with in-depth knowledge of Credit/Debit card organizations. If you're ready to lead, learn, and excel, we want you on our team.

Day-to-Day Responsibilities​

• Handle queries from internal & external stakeholders.
• Should take ownership of problem resolution.
• Keen to learn business processes and operational impact. 
• Good query handling and customer support capability.
• The candidate will deliver all operational activity as per TAT in the Payment Card Industry.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• In-depth knowledge of Credit card/Debit Card related organizations - mandatory.
• Team leading skills.
• Good communication skills. Quick & good learner and team player.
• Proactive approach with the ability to take initiative in problem-solving.
• Must be a Graduate and also have at least basic knowledge of the payment card industry.

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Work from home option (T&C)
• Free private medical services
• Referral bonuses for new hires recommended by you
• Full access to the “Learning” platform

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com   

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.