Executive - Merchant Risk Management
Location: Mumbai

About Worldline

At Worldline, we are pioneers in payments technology, committed to creating innovative solutions that make financial transactions secure, accessible, and seamless worldwide. Our diverse team of professionals collaborates across cultures and disciplines, driving progress that benefits society and businesses of all sizes.

We believe that diverse perspectives fuel innovation. We are dedicated to fostering an inclusive environment where all individuals, regardless of background, identity, or experience, can thrive and contribute meaningfully to our shared vision.

The Opportunity

The Executive for Merchant Risk Management will be responsible for identifying and mitigating fraud-related risks across Worldline's merchant acquiring portfolio. This role will focus on developing comprehensive transaction monitoring frameworks and implementing effective fraud prevention strategies for various payment methods, while ensuring robust risk controls and timely alert management.

Key Responsibilities

• Identify existing and potential fraud related transactions/activities and develop and implement fraud mitigating strategies and transaction monitoring framework

• Developing strategies for transaction monitoring unit from fraud risk perspective for all payment methods like credit cards/debit cards, UPI, net-banking, wallet etc.

• Creating, configuring and implementing new fraud risk rules in transaction monitoring system; including modification in existing rules

• Ensuring smooth implementation, testing and running of new transaction monitoring system

• Ensuring all the transaction monitoring alerts are actioned upon on timely basis

• Ensuring all the financial transactions are routed through and actioned upon by the Transaction Monitoring System

• Conducting in-depth analysis and investigation of all system-generated alerts on a business as usual basis and has knowledge of documenting, reporting and implementing preventive/corrective action or rules in the system wherever required

• Embedding policy and procedures for transaction monitoring

• Presenting risk trend analysis to the management along with key findings and recommendations on regular basis

Technical Skills & Qualifications

• Bachelor's degree in Finance, Business, Economics, Risk Management, or relevant field

• Minimum 1-3 years of experience in handling transaction monitoring in merchant acquiring, banking or payments industry

• Strong subject matter knowledge of fraud risk in merchant acquiring business and payment products and services (Debit/Credit cards, UPI, wallets etc.)

• Proficiency in fraud concepts, process flows, and a general understanding of fraud controls

• Strong analytics and problem solving skill

• Prior experience of working on transaction monitoring system like Feedzai, Falcon, IFRM or similar transaction monitoring system will be an added advantage

• Location: Mumbai

Why Join Us?

At Worldline, we believe that embracing diversity and promoting inclusion drive innovation and success. We foster a workplace where everyone feels valued and empowered to bring their authentic selves. Through extensive training, mentorship, and development programs, we support your growth and help you make a meaningful impact.

Join a global team of passionate professionals shaping the future of payments technology—where your ideas, experiences, and perspectives are appreciated and celebrated.

We are an Equal Opportunity Employer.

We do not discriminate based on race, ethnicity, religion, color, national origin, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, age, disability, or any other legally protected characteristics. We are committed to creating a diverse and inclusive environment for all employees.

Learn more about life at Worldline at Jobs.worldline.com