Title:  Business Analyst (Payment)

Business Analyst

[Mumbai]

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

Join our team as a Business Analyst where you'll spearhead impactful initiatives by collaborating with internal and external stakeholders to analyze business requirements. Documenting intricate processes and facilitating key meetings, you'll ensure the seamless execution of solutions. With a focus on solution documentation and test plan execution, you'll play a pivotal role in project success. We're seeking dynamic individuals with a deep understanding of payment card industry intricacies, a knack for prioritizing requirements, and a commitment to driving process improvements. If you're ready to make a difference and thrive in a collaborative environment, apply now!

Day-to-Day Responsibilities​

• Collaborating with external and internal stakeholders to gather and analyze business requirements.
• Documenting business processes, workflows, and system requirements.
• Facilitating meetings and workshops to obtain required information for providing right solution.
• Creating and maintaining Solution documentation such as Solution Dicuments, user stories, use cases, and acceptance criteria.
• Assisting in the development and execution of test plans and scenarios.
• Providing support to project teams throughout the project lifecycle.
• Collaborating with project management team for monitoring project progress and identifying potential risks or issues.
• Communicating effectively with cross-functional teams to ensure alignment and project success.
• Contributing to process improvement initiatives and recommending enhancements to streamline workflows.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Understanding of merchant Acquiring business, payment card industry regulations and standards, Merchant Onboarding process, Clearing and settlement processes, PCI DSS standards, card network rules and payment processing workflows.
• Proficient in analyzing payment card solution business processes, covering transaction processing, fraud detection, chargebacks and reconciliation with at least 4 years of experience.
• Skill in gathering, documenting, and prioritizing business requirements from stakeholders and translating them into functional specifications document for development and testing teams.
• Knowledge of regulatory requirements and compliance frameworks relevant to the payment card industry.
• Ability to effectively communicate and collaborate with diverse stakeholders, including business users, IT teams, vendors and regulatory authorities.
• Proficient in recognizing and addressing complex business challenges, propose innovative solutions and make data-driven decisions to drive business outcomes.
• Experience in managing projects related to payment card systems implementation, upgrades, and compliance initiatives and risk management.
• Strong verbal and written communication skills to convey technical concepts to non-technical stakeholders and facilitate productive discussions and meetings.
• Commitment to staying updated with industry trends, emerging technologies, and regulatory changes affecting the payment card industry to drive continuous improvement and innovation.

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Work from home option (T&C)
• Free private medical services
• Referral bonuses for new hires recommended by you
• Full access to the “Learning” platform

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.