Assistant Manager - Products and Solutions

Location: Mumbai

About Worldline
Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity
As an Assistant Manager for Products and Solutions, you will primarily be responsible for merchant acquiring solutions and products, ensuring that our offerings align with customer requirements and enhance their experience.

Day-to-Day Responsibilities

• Understand business requirements from customers and create functional documentation covering the product solution.
• Conduct requirement elicitation, including scope planning, definition, and documentation, collaborating with stakeholders for reviews and sign-offs.
• Identify opportunities for product enhancements and drive associated projects in line with business goals.
• Manage product demos and presentations to customers.
• Provide inputs to the Pre-Sales group for proposals and RFP responses.
• Develop standard offerings with a long-term perspective, taking competition into account.
• Assess product feature gaps against competitive offerings and client expectations.
• Collaborate closely with the engineering team to gather inputs on proposed solutions and efforts.

Who Are We Looking For
We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Must have experience in the Payment Card Industry.
• Preferred experience in the merchant acquiring domain.
• Knowledge of scheme mandates is an added advantage.
• Awareness of compliance and regulatory practices in the payments domain.
• Approximately 3 years of experience in requirement management and business analyst roles.
• Ability to understand implicit and explicit requirements.
• Proficiency in converting customer requirements into product solutions.
• Excellent written and verbal communication skills.
• Strategic thinking capability along with successful execution.
• A dedicated team player who is self-directed and willing to multitask on various projects.

Perks & Benefits

• Health Insurance

Shape the evolution
We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on society. With our empowering culture, strong technology, and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Contract type: Permanent | Work mode: Hybrid