Assistant Manager – FRM
Location: Mumbai
Company Overview
Worldline is a global leader in payment services, delivering innovative and secure solutions for financial institutions, merchants, and enterprises. As a trusted partner in the digital payments ecosystem, Worldline enables seamless, compliant, and reliable transaction processing while supporting sustainable business growth.
Position Summary
The Assistant Manager – Fraud Risk Management (FRM) will be responsible for merchant onboarding, KYC verification, and risk assessment activities to ensure adherence to regulatory and internal compliance requirements. The role supports the mitigation of AML, fraud, and regulatory risks while enabling efficient merchant onboarding and ongoing business operations.
Key Responsibilities
• Collect and verify complete merchant KYC documentation, including entity details, authorized signatories, and beneficial owners
• Conduct due diligence on merchant business models, ownership structures, and permitted activities
• Perform merchant risk profiling and classification in line with AML and fraud risk guidelines
• Execute, review, and maintain merchant agreements and regulatory documentation
• Conduct periodic KYC reviews and ensure audit readiness for active merchants
• Coordinate with internal stakeholders to resolve onboarding and compliance-related issues
Regulatory Knowledge
• RBI KYC Master Directions
• Prevention of Money Laundering Act (PMLA), 2002
• RBI Guidelines on Payment Aggregators / Payment Gateways
• NPCI and Card Network operating rules
Required Qualifications
• Bachelor’s degree in Commerce, Business Administration, Finance, Banking, or a related field
• 3–6 years of experience in merchant onboarding, KYC, AML, compliance, or fraud risk management
• Experience in payments, fintech, banking, or regulated financial services organizations preferred
Technical & Functional Skills
• Strong understanding of KYC, AML, and fraud risk frameworks
• Knowledge of regulatory requirements applicable to payment aggregators and acquiring businesses
• Ability to review and interpret legal and compliance documentation
• Strong attention to detail and documentation skills
We Offer
• Exposure to regulatory and risk management practices in the payments ecosystem
• Learning and development opportunities through structured training programs
• Collaborative and compliance-driven work culture.
Diversity Statement
At Worldline, we are committed to fostering a diverse and inclusive workplace. We value different perspectives and experiences and encourage applications from all qualified individuals regardless of gender, ethnicity, disability, age, sexual orientation, or religious background.