Title:  Application Engineer

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. We are seeking a highly skilled and motivated Application Engineer to join our eCOM team. The ideal candidate will have a strong background in e-commerce, data analysis, and focusing on troubleshooting eCOM transaction-related issues. The Application Engineer will be responsible for analyzing e-commerce data, identifying trends, and providing insights to help drive strategic decision-making and improve overall business performance.

Day-to-Day Responsibilities​

• Requirement management: collect, review, validate, analyze, specify and document customer and internal requirements;
• Define high-level and detailed functional designs allowing developers to build and deliver quality code. This includes supporting projects from beginning to end as functional and application specialists for the solutions.
• Focus on troubleshooting eCOM transaction-related issues
• Ensure the E2E integrity of the software of our authorization systems, validate quality of software delivered by various teams
• Work closely with product management, software architecture and management in order to create a product that fits the company portfolio
• Develop scope and define backlog items (epics/features/user stories) that guide the Agile software development team.
• Support the Agile team with the story estimates and sequencing
• Build and maintain the team backlog, including the user stories, enablers and defects
• Define and validate acceptance criteria (based on Definition of Ready & Definition of Done) and evaluate the Sprint result based on that
• Participate in team demo and retrospective
• Assure conceptual and technical integrity of the Product Features is kept at all time
• Keep an overview on common product related activities. Link different topics and detect dependencies to work on solutions to resolve these with the corresponding teams
• Acquire and maintain a solid knowledge of the technologies used for our product development

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• 3+ overall work experience as an Application Engineer in IT services and software development, with the majority of it being in the area of electronic payments
• University degree (master/bachelor) in computer science or similar qualification
• High level of Quality paired with Service Oriented Mindset
• Linux knowledge as User, .Net and Java reading capabilities for Analysis purposes and SQL reading and writing capabilities combined with basis shell scripting capabilities
• Structured and analytical way of working and distinct ability to do presentations
• Strong team player able to listen and communicate at eye level with all stakeholders and team members
• Ability to work with cross-functional teams to deliver on a common goal.
• Ability to work in dynamic situations with short timelines and strict deadlines
• Good experience in Agile/Scrum in a complex and international environment
• Knowledge about payment domain and/or Continuous Integration & Continuous Deployment would be beneficial
• Knowledge of the schema protocol Visa Mastercard Iso 8583 would be an advantage

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at Jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.