Title:  Senior Business Analyst

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

We are looking for a senior business analyst who will be in the lead for the requirements gathering and will support the senior experts for the project implementation and maintenance of the Issuing back office mainframe platform, to be inserted in the organization of our Issuing Processing Department based in Milan. Issuing Processing Department activities consist in creating new services, or enhancing/maintaining existing services to cope with clients demand in different European locations (Italy, The Netherland, Finland, Germany,..) dedicated to issuing processing, while providing third level support for running business.

Day-to-Day Responsibilities​

• You will be in direct contact with our clients, helping in the definition of new opportunities and addressing customer requests toward the WL teams.
• You will gather and elicitate clients requirements, based on input of internal and external clients/stakeholders.
• You will coordinate the requirements engineers for the requirements elicitation.
• You will design a solution, in close alignment with the Solution Architects and Information Analysts/Engineers.
• You will evaluatee the impact of the solution, including budget estimations for all involved stakeholders, including external suppliers.
• You will cooperate with many development and testing teams from different departements.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• You can have a degree in economic or scientific areas, first class scores.
• You've got substantial knowledge in E-Payment market, credit cards schemas (VISA and MC) and credit cards lifecycle.
• Ability in team working, communication and presentation skills, conflicts management, stress tollerance.
• Motivation and passion for new opportunities, goals driven initiatives, innovations and challanges, conducted in a cooperative and international environment.
• Excellent in requirement engineering, solutions definitions and analitic approach. Expertise in Scrum framework is a plus.
• You master written and spoken English (C1). Other languages (spannish in particular) are appreciated.
• 10/15 years working in Information Technology and E-payment sector.