This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

At Worldline, our technology addresses persistent challenges of the payment world. We’ve established ourselves as a leading developer of creative software solutions. If you have a flair to support business through operating, then get ready to join our software technology center. You have authoritative knowledge of operating large-scale production systems? If helping customers, find productive bugs and work in a challenging environment are among the tasks that you’re passionate about, we’d like to hear from you.

The agile Support team in the Acquiring Global Products back office is responsible for the day-to-day monitoring off systems through which International merchants manage their payments and through which millions of electronic payments are processed daily. We give our employees a lot of trust and great freedom and expect them to inspire our customers and us with their passion.

Day-to-Day Responsibilities​

• Help to look after and maintain stable, well-tested and at the same time modern systems
• Monitor and analyze our productive systems
• Precise work directly on the productive system
• Answer to client requests
• custom reports
• Mass updates / changes on database
• Analyse production errors
• business releated questions
• Participate in ad-hoc task forces
• Enhance the quality of our systems for our customers
• Propose solutions to enhance our software in favor of the client
• Respond flexibly to urgent problems in production
• Work with the software engineers to continuously improve the systems
• Show initiative, have the drive to change things
• Exchange thoughts and ideas with the group

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Experience with SQL, PL/SQL and Linux (Shell) is a must
• Experience and passion for client support
• Customer-oriented and independent
• Interest in new things and fast learning
• Analytical and networked thinking
• Flexible, creative and pragmatic team player
• Good knowledge of Italian (B2), written and spoken
• Good knowledge of English (B2), written and spoken
• Computer science education (higher technical school, university)
• Knowledge of German appreciated
• Wish to continue to grow professional capabilities with ongoing training and educational opportunities
• Experience in the payment environment
• Experience with Java, Jakarta EE, Spring

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Work in an international environment with cutting edge technologies.
• Enjoy a wide range of benefits: medical insurance, pension found, tickets restaurant, company bonus, 50% of remote working.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

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