This is Worldline.
Worldline helps businesses of all shapes and sizes accelerate their growth — quickly, simply, and securely. As pioneers in the payments technology industry, we shape how the world pays and gets paid. Our technology supports the growth of millions of businesses across five continents. Just as we empower our customers, we are committed to fostering the careers of our people. Join us and be part of a team that’s shaping the future.
The Opportunity
We are seeking a passionate Site Reliability Engineer (SRE) to join our dynamic team. In this role, you will work closely with the Issuing OPS CCM South team, managing critical applications for the Dutch, Finnish, and Italian markets. This is a unique opportunity to develop your expertise in application management within a supportive environment that encourages innovation, collaboration, and continuous learning. If you have a keen eye for detail and an interest in advancing financial processing technology, this position offers a compelling challenge to accelerate your career.
Day-to-Day Responsibilities
- Manage the correct use of issuing applications during daily operations to ensure high availability and performance.
- Resolve incidents, problems, and change requests efficiently to minimize operational impact.
- Assess impact, estimate resolution times, and implement countermeasures during high-level incidents.
- Initiate and follow through on improvement plans to prevent future issues and enhance system stability.
- Support test and development teams during project phases and deployments.
- Advise colleagues on best practices and operational procedures to promote a culture of excellence.
- Produce quality improvement and business continuity plans to ensure ongoing operational resilience.
- Set, check, and maintain conditions for implementing new or modified application components.
- Contribute to key consolidation projects and help streamline application processes.
- Maintain comprehensive documentation and operating instructions for system consistency and compliance.
- Participate in department projects, representing the team’s interests and expertise.
- Ensure the proper management and maintenance of applications, with attention to detail and deadlines.
- Communicate effectively with stakeholders at different levels regarding incident resolution and system changes.
- Continuously monitor application health and proactively identify potential issues.
- Support the onboarding of new applications and upgrades, maintaining high standards of quality.
- Foster a collaborative atmosphere that encourages knowledge sharing and continuous improvement.
Who Are We Looking For
We look for big thinkers—individuals who drive positive change with a proactive attitude, passion, and a hunger to learn. The ideal candidate will possess:
- Bachelor’s or University degree, preferably in Applied Computer Science or a related field.
- Strong analytical skills with the ability to work accurately and independently under pressure.
- Good communication skills, capable of explaining technical concepts clearly to different audiences.
- Affinity with application management and understanding of financial processing environments.
- Basic knowledge of ITIL and TMAP frameworks (preferred but not mandatory).
- Knowledge of application tools and infrastructure, including experience with mainframe environments is advantageous.
- Proficiency in English; additional languages are a plus.
- Relevant experience in application management, incident resolution, and system monitoring.
- Positive attitude, curious mind, and commitment to quality and continuous improvement.
Perks & Benefits
At Worldline, you’ll have the opportunity to work at the forefront of global payments technology and shape the future of financial transactions. On top of that, you will also:
- Be part of an international team that fosters innovation and career growth.
- Work on cutting-edge projects involving Artificial Intelligence, Cloud computing, and new technologies.
- Benefit from extensive training programs and professional development opportunities.
- Enjoy flexible working arrangements and a dynamic work environment.
- Receive competitive salary packages plus more.
- Access various global and regional benefits designed to support your health, well-being, and personal development.
Shape the evolution.
We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude, and a hunger to learn and grow. Here, you’ll collaborate with ambitious colleagues worldwide, face unique challenges as a team, and make a real societal impact. Our empowering culture, innovative technology, and extensive training help you accelerate your career, wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries and shape a tomorrow that’s yours to own.
Learn more about life at Worldline at jobs.worldline.com
We are proud to be an Equal Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy and medical conditions), sexual orientation, gender identity, age, disability, or any legally protected characteristic.
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