Title:  Senior Business Analyst

This is Worldline 

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. 

The Opportunity 

We have many hardworking and dedicated peers that would love for you to work with them. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. If you are a highly skilled Senior Business Analyst  who has a creative mind and passionate about delivering, then get ready to join our company!  

Day-to-Day Responsibilities​ 

• Act as a Subject Matter Expert (SME) in the domain area, interacting with and advising business users on solutions to address their business needs.

• Evaluate business processes, anticipate requirements, and provide innovative solutions in collaboration with business and technology stakeholders.

• Lead requirement gathering with business users, translating requirements into functional specifications/user stories.

• Act as a liaison between business and technology teams, collaborating to address user requests and issues

• Develop a comprehensive understanding of customer requirements and utilize industry best practices to design optimal solutions

• Coordinate with product owners and technical teams on the implementation and QA of technical specifications.

• Document and disseminate internal, client-facing, and business-appropriate reference materials that reflect the detailed configuration of client-specific solutions.

• Plan and facilitate requirement review and release status meetings with internal and external stakeholders.

• Lead solution training and assist in test plan development and execution, as well as in end-user training.

• Define the roadmap, goals, and vision for the product while applying best practices and standard operating procedures.

What We Are Looking For 

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means: 

• Bachelor's degree in Computer Science, Telecommunications, Engineering, or equivalent.

• Minimum of 5 years of professional experience as an outstanding analyst, consultant, or project manager.

• Comprehensive knowledge of the financial services industry with specific functional expertise and strong analytical skills

• Extensive experience gathering requirements, conducting design activities, and exposure to business case development.

• Demonstrated strong business knowledge, sound business sense, and expertise in understanding business problems and opportunities in the context of requirements.

• Experience with engineering tools including JIRA, Confluence Wiki, and knowledge of agile software development methodologies.

• Effective communication, interpersonal, and negotiating skills with excellent decision-making and problem-solving abilities.

• Strong oral and written communication skills, including documentation and presentation skills.

• Ability to thrive in a fast-paced, team-oriented environment with minimum supervision and under pressure

• Willingness to travel when needed.

Perks & Benefits 

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also: 

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide. 

• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career. 

• Flexi benefits include (Healthcare Packages, Physical Wellness, Family Wellness and Technology Purchases).  

• Birthday Leave plus more 

Shape the evolution 

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own. 

Learn more about life at Worldline at jobs.worldline.com