Presales Consultant

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Publish Date: Jan 1, 2022

Location: Midvalley, Kuala Lumpur, MY

Company: worldline

About Worldline
Worldline [Euronext: WLN] is the European leader in the payment and transactional services industry. With innovation at the core of its DNA, Worldline’s core offerings include pan-European and domestic Commercial Acquiring for physical or online businesses, secured payment transaction processing for banks and financial institutions, as well as transactional services in e-Ticketing and for local and central public agencies. Thanks to a presence in 30+ countries, Worldline is the payment partner of choice for merchants, banks, public transport operators, government agencies and industrial companies, delivering cutting-edge digital services. Worldline’s activities are organized around three axes: Merchant Services, Financial Services including equensWorldline and Mobility & e-Transactional Services. Worldline employs circa 12,000 people worldwide, with 2019 revenue of circa 5.3 billion euros. worldline.com


Job Responsibilities:


  • To lead and manage all presales task within the APAC region coverage area with a WIN mind-set.
  • Stay vigilant on the central banks regulatory update and payment market growth.
  • Responsible to gather, analyse and articulate business requirement in order to provide a comprehensive respond to RFP/RFI tender proposal with the best solutions.
  • During presales, to take lead to provide the best solution for customer needs and charter their journey with Worldline solutions.
  • Be responsible in building proposed solution presales material with consolidated information from the Subject Matter Expert and delivery team.
  • Build a strong business relationship and trust with existing and new clients.
  • To maintain regular communications with customer to understand their needs and business direction to ensure Worldline become their first option from time to time.
  • Be the liaison person between client and delivery team for better solution with best practices consideration.
  • Constant gathering of customer requirement and feedback on Worldline product or solutions to be shared to the product team.
  • Assist in providing training to clients based on training deck provided by Subject Matter Expert as and when required.
  • Work closely with Sales Manager to embark new leads/new logos.
  • Work closely with Subject Matter Expertise, delivery team and APAC pre sales team to obtain more product knowledge and market trends.
  • Keeping abreast with the cutting edge market knowledge and technology with each pre sales team members by conducting timely knowledge sharing session as and when required.
  • Pre sales consultant may be requested to create a new or existing product presales presentation kit or training materials for commercial use.
  • Willing to take on additional responsibility to ensure team success and best solutions proposed.
  • Willing to go beyond country level presales activities up to APAC level presales activities
  • Report directly to Country Head Malaysia and functional report to Head of Pre Sales and Business Consultancy, APAC


Job Requirements:


  • Candidate with card payment experience who has been in BFSI or payment industry for minimum 3-5 years are encouraged to apply.
  • Payment enthusiast with working experience even without banking background and extremely excited to excel in this industry will be considered as well.  
  • Candidate with strong fundamental in payment operations or technology will be prioritised.
  • Candidate with IT technical background will be a plus
  • Understanding on local regulatory and compliances will be a plus
  • Those who has experience in selling banking IT solutions or digital payment solutions will be a plus
  • Those who has strong network with BFSI industry for APAC market will be a plus
  • Candidate must possess at least Bachelor's Degree/Professional Degree in Computer Science/Information Technology/Information Systems or equivalent.
  • Good verbal and written communication in English is a must, Bahasa Malaysia and/or Mandarin will be an additional advantage
  • Business travelling is required when necessary.



The 20 000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble – we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow.

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