Senior Bid & Solutions Development Manager, Global Sales

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Publish Date: Sep 17, 2021

Location: London, London, GB

Company: worldline

About Worldline
Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry and #4 player worldwide. With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors. Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment. In 2019 Worldline generated a proforma revenue of 5.3 billion euros. worldline.com


At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are an enthusiastic Senior Bid & Solutions Development Manager, then get ready to join our Global Sales Team!


You will be part of a high-profile Team, with very senior exposure (3 levels below CEO) managing major Bids globally.

We're going thorugh a significant transformation moving into Payment Platform as a Service which better reflects our position as the 1st payment player in Europe and 4th in the World.

In this building phase you could have a big impact and push your career forward!


We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team.


Your day-to-day responsibilities include:

  • You are accountable for key global and strategic deals and RFPs. You manage proposals and bid responses on sales opportunities and RFP’s with the target Accounts (Global Accounts, Regional Key Accounts, Multi-Country Accounts and Global Partners) and provide support as required in local proposal management to ensure consistency with the overall offering strategy
  • You ensure a consistent global approach to the development and execution of proposition development, RFP capture planning activities and responses and sales messaging to selected strategic accounts
  • You identify and analise the needs of selected strategic Accounts, assessing the capabilities of Worldline’s products and services to meet these needs and aligning the proposition with the needs through establishing the value and business case from the client’s perspective.
  • You build and deliver proposals that are quantifiable and show defendable differentiation (in the eyes of the client) by using a detailed understanding of the customer and in such a way that make it easier for the client to select and purchase products and services of Worldline over those of direct and indirect competitors
  • You lead on pre-sales activities, customer requests and RFI/RFP’s for the Global Sales team, coordinating with the relevant teams at both local and group level
  • You partner with the Regional sales force and internal stakeholders to ensure clients have a seamless experience with Worldline and collaborate with Marketing and Product Heads, R&D and other teams to support the Go To Market of new products and solutions initiatives
  • You ensure that the propositions developed and delivered are fully aligned with our Account and Partner strategies, operational capabilities and standard product/service roadmaps, avoiding as much as possible the development of bespoke solutions. The propositions will need to demonstrate alignment with the strategy of the Accounts, considering their procurement and organisational decision practices and be articulated in their terminology
  • You lead proposition delivery and execution with target accounts
  • You develop and maintain a repository of robust, compelling and customer-focused material for use in customer presentation and bid responses
  • You engage with the regional product and marketing teams to develop story-based use cases (as opposed to predominantly technical literature) to explain how Worldline customers are benefiting from its solutions
  • You deliver solution presentations and pitches to key Accounts and Partners
  • You stay abreast of technology and innovation in the field of payments-related services to make recommendations in the design and functional coverage of the solutions, and to better support competitive positioning
  • Other accountabilities, projects, and duties may be assigned or changed from time to time


Signs of success

  • You deliver winning strategic deals, proposals and RFPs
  • You drive the success of new service and product sales measured through win rates, growth of recurring services and solutions revenues, proposition conversion rates and time from proposition to live sale
  • You sit within the heart of the sale achievements of the Global Sales team, ensuring the proposition development and delivery to the target Accounts and Partners at the global and local levels


Skills we can’t do without:

  • Proven track record of proposal/bid management
  • Working experience within the payments or professional services industries within global organisations
  • Proposition development and consultative selling skills
  • Strong commercial and financial skills
  • Very strong and authoritative communicator, capable of presenting at senior-level. Ability to communicate effectively with clients to identify needs and propose tailored and efficient solutions both from a technical and business stand point, translating technical language to non-technical audiences.
  • Excellent written and oral English language skills
  • Accomplished interpersonal, negotiation and influencing skills with the ability to use a variety of engagement techniques. Able to work at the executive level to support of the broader outcomes of the business
  • Aptitude in interactions in complex, multi-country business organisations
  • Solid understanding and exposure to B2B large / complex organizational sales
  • Experience in complex project implementations (design, proposal, project management, operation, support) with the ability to apply structured processes, identify key milestones, manage multiple workstreams and deliver projects on-time, on spec and on budget
  • Extremely well organized with the ability to plan ahead to meet deadlines and targets
  • Ability to work well under pressure and deliver to firm deadlines
  • Ability to manage and influence cross-functional multi-disciplinary teams including senior stakeholders
  • Self-starter able to set and manage priorities and work with a high degree of autonomy
  • Strong ability to coordinate effectively with people (internal/external) across geographically diverse cultures
  • Excellent client facing skills and able to be credible to the key client contacts and decision makers
  • Discretion, diplomacy and ability to work on confidential projects and support Chinese walls to avoid conflicts
  • Attention to detail, able to produce high quality, accurate, error free, customer facing executive level outputs
  • Creative, can do attitude, ability to pivot and adapt to change and juggle multiple priorities
  • 8-yr+ experience in sales, technology/services environments, bid management or business development using capture and proposal development processes


Skills we’d like:

  • Other European languages is a strong plus
  • Relevant bachelor’s degree or/and professional qualification (Marketing, IT, Computer Sciences, Economics)
  • Analytical thinker with good strategic planning skills and the ability to sell transformation
  • High technical aptitude with excellent problem-solving skills
  • Ability to lead and execute technical project plans


In addition to joining a global leader in digital transformation, you can also expect an excellent range of benefits. These include: a rewarding salary, generous annual leave, private medical insurance, an attractive pension scheme plus many more. We also operate a flexible benefits scheme, allowing you to purchase discounted products and services.

What’s more, we really value Innovation, Cooperation, Excellence and Empowerment. These values are reflected on our daily work. This is the core of our organization. At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.

Our success comes from strong skills, new insights, diverse points of view and the energy of all women and men from Worldline. Not only do they represent the Heart and Face of our company, they are also key players in our success. We make leading our talents a major asset in the success of our business.

Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.



The 20 000 employees of Worldline are all different but share the same values. You can see it in the way we behave. We are curious and humble – we are learning every day, we keep things simple and everyone engaged. In our fast-moving industry, we are adaptable and life-long learners. Everyone demonstrates the same dedication to quality and efficiency. We have an entrepreneurial spirit and sense of service. Above all, we never turn our back on a challenge. These values nurture a dynamic and innovative team where everyone can develop and grow

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