L2 – Network Engineer

 Location: Mumbai

About Worldline

At Worldline, we are pioneers in payments technology, committed to creating innovative solutions that make financial transactions secure, accessible, and seamless worldwide. Our diverse team of professionals collaborates across cultures and disciplines, driving progress that benefits society and businesses of all sizes.

We believe that diverse perspectives fuel innovation. We are dedicated to fostering an inclusive environment where all individuals, regardless of background, identity, or experience, can thrive and contribute meaningfully to our shared vision.

The Opportunity

As an L2 Network Support Engineer, you will play a critical role in maintaining the stability, security, and performance of our network infrastructure. Your technical expertise in troubleshooting, configuration, and incident management will ensure our network operates seamlessly and securely. If you are passionate about resolving complex network issues, driving operational excellence, and supporting infrastructure improvements, this is the ideal opportunity for you. You will serve as a key point of contact between technical teams, vendors, and internal stakeholders, ensuring effective communication, swift resolution of incidents, and continuous network optimization.

Key Responsibilities

• Handle escalations and coordinate with vendors.
• Conduct root cause analysis and manage incident tickets.
• Maintain and update network diagrams, device inventories, and configurations.
• Troubleshoot and resolve issues with routers, switches, firewalls, load balancers, and wireless devices.
• Perform system health checks, firmware upgrades, and vulnerability mitigation.
• Manage security policies, patching, and vulnerability alerts.
• Collaborate with server/app teams and manage network uptime.

Technical Skills & Qualifications

• A bachelor's degree in BE/BTech with specialization in IT or related fields is essential, serving as a strong foundation for your technical expertise and career growth in a dynamic and innovative environment.
• 2-4 years of networking experience in BFSI.
• Expertise in routing, switching, VPN, security, and hardware troubleshooting.
• Strong knowledge of BGP and network infrastructure management.
• CCNA certification preferred.
• Location: Mumbai

Why Join Us?

At Worldline, we believe that embracing diversity and promoting inclusion drive innovation and success. We foster a workplace where everyone feels valued and empowered to bring their authentic selves. Through extensive training, mentorship, and development programs, we support your growth and help you make a meaningful impact.

Join a global team of passionate professionals shaping the future of payments technology—where your ideas, experiences, and perspectives are appreciated and celebrated.

We are an Equal Opportunity Employer.
We do not discriminate based on race, ethnicity, religion, color, national origin, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, age, disability, or any other legally protected characteristics. We are committed to creating a diverse and inclusive environment for all employees.

Learn more about life at Worldline at Jobs.worldline.com