Worldline Financial Services; Job Title: Presales (Senior Consultant)

Location: Hong Kong

Position Overview:
The Presales Consultant plays a pivotal role in the success of Worldline Financial Services by leading and enhancing the capabilities of the presales team. 

Key Responsibilities:

Technical Expertise & Consultation:

• Serve as the primary expert and leader in presales technical resources, specifically in credit card issuing and merchant acquisition platforms; Also expand these offerings in the adjacent areas such as loan origination systems as well as Loyalty programs platforms.
• Guide the team in articulating complex technical solutions to meet diverse customer requirements across IBM Z series, IBM Power, and cloud infrastructures (AWS, Google Cloud).

Solution Strategy & Enhancement:

• Collaborate with Product Managers to identify and address gaps in the current solution offerings.
• Explore and integrate partner products to enhance solution value, ensuring alignment with market demands.

Solution Demonstration & Documentation:

• Oversee the delivery of engaging product demonstrations, supporting consultants in refining presentation techniques.
• Ensure the creation of comprehensive product documentation and proposals tailored to the sales cycle, leveraging innovative technologies to enhance quality and efficiency.

Customer Engagement & Relationship Management:

• Cultivate robust relationships with customers, ensuring ongoing engagement and satisfaction during and after the sales process.
• Lead strategy sessions with customers to uncover new business opportunities and provide actionable, strategic insights.

Cross-Functional Collaboration & Support:

• Actively liaise with sales, product management, and engineering teams to ensure full alignment between customer needs and our product offerings.
• Supervise the development of high-quality technical content, supporting marketing initiatives and customer education through whitepapers, case studies, and webinars.

Continuous Learning & Industry Insight:

• Stay ahead of industry trends, particularly in cloud technologies and AI/ML applications, and ensure the team remains knowledgeable and responsive to changes.
• Represent the company in industry events and conferences, advocating for our solutions and facilitating partnerships.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field; Master’s degree preferred.
• Extensive experience in presales roles within the payment software industry, with a strong track record of leadership and innovation.
• Deep expertise with IBM Z series, IBM Power, and cloud technologies (AWS, Google Cloud).
• Proven ability in solution selling and strategic customer relationship management.

Skills:

• Exceptional leadership and team development capabilities; adept at fostering talent and driving team performance.
• Outstanding communication and presentation skills, able to connect effectively with diverse audiences.
• Strong analytical and problem-solving skills, with a focus on enhancing sales processes using technology.

Opportunities:

• Participate in shaping the future of Worldline Financial Services, influencing product development and sales strategies.
• Engage with leading technologies and concepts in presales automation and strategic solution enhancement.

Join us at Worldline Financial Services and contribute to a team that is defining the future of payment solutions. We offer competitive compensation, growth opportunities, and a vibrant work environment committed to excellence.

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