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Title:  Operation Manager (m/w/d) im Bereich Healthcare

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

For more than 30 years, Worldline has been known for safe and high-performance solutions in the healthcare sector. As a telematics service provider (TI), Worldline has been supporting the development and operation of secure, reliable and future-proof TI components and TI access solutions within and outside of the German healthcare system since the very beginning. With over 350,000 eHealth card terminals installed in practices, clinics and pharmacies, Worldline is the market leader in the German healthcare system and has extensive and many years of expertise in connectivity and identity management solutions, including for health insurance companies.


Day-to-Day Responsibilities

  • Dialogue with the EMS as a central interface (internal dialogue with the specialist departments)
  • Creation and maintenance of parts lists. (e.g. transfer of data to Agile), production documents (such as drawings) and process descriptions (such as test instructions, conversion instructions)
  • Monitoring of suppliers' purchasing processes (keyword long-term availability)
  • Quality assurance with a focus on the production area
  • Monitoring of EOL messages and resolution of EOL situations (supplier contacts for alternative components)
  • Purchasing support (e.g. checking open calculations)
  • Support from sources/producers specified by us.
  • (e.g. monitoring the tool condition of the plastic molds to ensure availability when needed)
  • Support EMS in quality issues for Worldline-specific parts
  • (Keyboard, housing parts, display covers, etc. The main responsibility lies with EMS)
  • Incoming goods inspections for sales items (devices and accessories)
  • Monitoring inventory levels
  • Implementation of the forecast in the delivery plan, in dialogue with the EMS
  • Support of the logistics area (keyword safe warehousing and shipping)


Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

  • Completed technical training with further training to become a master craftsman or technician, alternatively completed technical studies
  • Familiarity with QA processes
  • Several years of professional experience in/with the manufacturing industry, ideally manufacturing electronic devices
  • Experienced use of MS Office
  • Basic knowledge of SAP advantageous
  • Very good knowledge of German and good English
  • Willingness to be deployed to EMS locations


  • Sustainable company culture (Worldline is one of the top 1% of the most sustainable companies in the world)
  • Flextime work and mobile working within Germany
  • Company pension provision
  • Individual further training programs
  • JobRad and a wide range of employee discounts
  • Mobility and food allowance
  • Good connection to local public transport and free parking spaces (location-specific)
  • Versatile health program “Wellbeing@Worldline”
  • Regular employee events
  • Possible participation in the Innovation Festival @ Worldline


Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.


Learn more about life at Worldline at


Date:  Jun 22, 2024
Date:  Jun 22, 2024
Brand:  Worldline
Brand:  Worldline
Category:  Operational - Project Management
Category:  Operational - Project Management
Contract Type:  Permanent
Contract Type:  Permanent

Kiel, Schleswig-Holstein, DE


Kiel, Schleswig-Holstein, DE

Job Segment: QA, Quality Assurance, Outside Sales, Project Manager, ERP, Technology, Quality, Sales

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