Relationship Manager

Hoofddorp

This is Worldline.

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

Worldline, a global leader in payment services, is seeking an experienced Global Relationship Manager for eRetail to drive growth and partnerships across our global footprint. This is a unique opportunity for a dynamic and skilled individual to join our high-performing team and make a significant impact in the retail payments ecosystem. The scope of the position is across EMEA and Americas.

Day-to-Day Responsibilities​

• Strategic Growth: Develop and execute a global business development strategy tailored to the retail sector, ensuring alignment with Worldline’s overarching goals.
• Client Engagement: Build and nurture relationships with key decision-makers at retailers, payment partners, and industry stakeholders across EMEA and Americas.
• Market Analysis: Identify emerging trends, customer needs, and competitive opportunities within the global retail payments landscape.
• Deal Closing: Lead complex negotiations, create winning proposals, and drive revenue by securing long-term partnerships with clients.
• Collaboration: Work closely with internal teams such as sales, marketing, product development, and operations to deliver value-driven solutions.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• 5-8 years of proven business development experience, preferably in the retail, payments, or retail-related sectors.
• Strong understanding of global markets with the ability to navigate cultural nuances across APAC, EMEA, LATAM, and Americas.
• Exceptional interpersonal and communication skills, with the ability to influence and inspire stakeholders at all levels.
• Demonstrated success in achieving revenue and growth targets in a competitive and fast-paced environment.
• Familiarity with Retail ecommerce systems, payment and retail trends, and challenges is a strong advantage.
• You deliver optimal solutions by evaluating various alternatives and exploring adaptations of policies, procedures, and techniques to meet customer needs effectively.

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career
• At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career
• And many more...

Shape the evolution

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

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