HR Administrator (fixed term)

Victoria, BC

This is Worldline.

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

Reporting to the Head of Human Resources, North America, with a dotted line to the CEO, the HR Assistant role is integral in providing the most customer focused experience to our colleagues. 

Day-to-Day Responsibilities​

You’ll create a positive atmosphere everywhere you go by taking ownership over a variety of HR, Culture and Facilities accountabilities. You will:

Human Resources Administration

• Be responsible for benefits administration, including the administration of Equitable, Canada Life RRSP benefits, and any queries/questions relating to benefits that employees might have.
• Liase with Finance for Canadian payroll issues and updates.
• Own employee onboarding and offboarding functions, following the existing checklist for both Canada, as well as ensuring all relevant documents are up to date.
• Update and maintain MyHR (Global HRIS system), Who’s Off (time off request system), and coordinate with Finance on ADP ensuring 100% data accuracy.
• Maintain and update PeopleHub Confluence page, our local intranet with policies, processes and other needed links and information. 
• Produce regular and adhoc reports, and/or HR KPIs. Respond to reporting and data needs from Worldline Group. 

Culture

• Support the Head of HR and CEO in the promotion of culture and engagement at Worldline, in a changing physical/virtual office environment!
• Be a member of the Social Committee (SoCo) – you’ll keep track of what events we have planned, provide input to the chair on what we should do next, and help coordinate the events.
• Order food for events and functions at the office, as needed.
• Send out invites to events happening around the office and organize cards and gifts for special occasions.

Facilities

• Escalate facilities issues to the correct service provider, as they may arise. Manage our relationships with janitorial, cleaning, repair, and maintenance service provider contracts and service level agreements. You’ll also act as the liaison with our building management company.
• Greet and support new Worldliner joiners by ensuring they have a welcoming space with necessary office accessories for when they come into the office. You’ll also clear desks, assess chair condition, and recycle office accessories when Worldliners depart, or as needed.
• Coordinate the shipping or pick-up and drop off of equipment for Worldliners who are starting with, or leaving, Worldline.
• Schedule and perform the facilities tour for new Worldliners.
• Manage all inbound and outbound mail and courier services.
• Ensure all PCI requirements are followed, as a contact for the alarm system.
• Ensure we have adequate levels of supplies such as: office stationery, supplies, furniture, and other equipment.
• Help coordinate meetings as needed for the CEO and members of the Leadership Team.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• You have an interest and passion in HR
• You handle confidential information
• You possess excellent organisational skills and you are at ease both orally and in writing
• You are proficient in English

• You demonstrate an eagerness to learn
• You are comfortable with MS Office: Outlook, Word, PowerPoint, Excel, as well as collaboration tools such as Slack, MS Teams

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as the top 1% of the most sustainable companies in all sectors worldwide 
• Work with inspiring colleagues and be empowered to learn, grow, and accelerate your career 
• Work flexibility: in-person, and hybrid (work from our beautiful Victoria, BC office) 
• Annual paid vacation
• Competitive salary $54,000 – 64,000 CAD
• Health Spending Account benefit

Shape the evolution.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.