About Worldline

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

We are seeking a skilled Splunk Application Manager to join our team and take ownership of our enterprise Splunk environment. You will be responsible for ensuring the availability, performance, and security of our Splunk platform across production, QA/integration, and test environments. This role offers the opportunity to work with cutting-edge data analytics technology whilst collaborating with diverse internal teams and external vendors to deliver reliable and efficient Splunk services that support our organisation's data analytics and security needs.

Day-to-Day Responsibilities

• Monitor Splunk platform availability, performance, and licence usage, responding to alerts and resolving incidents promptly

• Perform regular health checks and proactively identify potential issues before they impact operations

• Plan and execute Splunk platform upgrades, patching, scaling activities, and certificate management

• Handle service requests including configuration changes, onboarding new data sources, and adjusting event filtering

 • Manage Splunk entitlements, access roles, and ensure compliance with security policies and audit requirements

 • Utilise automation tools and maintain operational documentation, architecture diagrams, and infrastructure maps

• Participate in on-call rotation for critical Splunk platform issue resolution and change management meetings

• Review and tune ITSI KPI searches for efficiency whilst managing service health scores and configurations

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• 5+ years of experience managing and administering Splunk Enterprise environments in large enterprise settings

• Solid understanding of Splunk architecture, components, and functionalities including search head clustering and indexer clustering

• Proficiency in Linux and Windows server administration with experience in scripting languages such as Python or Bash

 • Experience with Splunk ITSI, configuration management tools like Git, and working in IaaS environments

• Strong analytical and problem-solving skills with experience in incident management and change management processes

• Excellent communication and interpersonal skills with the ability to work independently and as part of a team

• Fluency in English and experience with ticketing systems such as Jira and monitoring tools

Perks & Benefits

• Permanent contract offering long-term career stability

• Hybrid working arrangement providing flexibility to balance office collaboration and remote productivity

 • Opportunity to work with cutting-edge technology in a global payments leader

Shape the Evolution

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.