IT Business Analyst

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. 

The Opportunity

Do you enjoy providing all-round customer support and working out solutions?Then with us you have the chance to push boundaries,work analytically, think abstractly and work professionally.Your quality standards are just as high as your willingness to perform?And are you an open personality who finds your way around new topics just as quickly as in a new environment?We should get to know each other! We are looking for you as a IT Business Analyst starting your career at Worldline!

Day-to-Day Responsibilities ·

Working with different local “business delivery management” requirements from european customers (banks) within client projects and during daily business change requests (“work orders”).

Creating business process and service descriptions, concepts and specifications

Meetings and calls with customers and the service providers of the customers ·

Collaboration with members of the internal teams and the technical operation units ·

Functional point of contact for the implementation of new features ·

Checking and sign-off of test results.

Assure correct configuration of different platform applications. ·

End to end business process responsible by the analysis of Incident-tickets

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow.

In practice this means: Background · Professional experience in business processes, business analysis, specifications and customer communication with a technical and payment background · 

A degree in IT, engineering, computer science

Skillset ·

Knowledge in the following areas:

o CPRE (Requirements Engineering)

o UML (Specification)

o BPMN (Business Process Modelling)

o Understanding of programming languages (e.g.: Java) and database queries (SQL) are desirable 

Functional leadership to find and coordinate the right solution ·

Professional and result oriented team-player ·

High sense of responsibility and motivation ·

Excellent written and spoken communication skills in English and preferably in German

Shape the evolution We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own. We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Learn more about life at Worldline at jobs.worldline.com \

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