Who we are
Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
The opportunity
You will be focusing on the harmonization and automatization of the tooling landscape. To move from historical grown environment with many different solutions to a simplified and better optimized ecosystem with the usage of AI.
You will be part of a team of specialists of different flavors to collect current solutions and develop a common solution.
Day-to-day responsibilities
1) Monitoring of Availability and Reliability:
- Monitor the performance, availability, and reliability of our systems and applications, ensuring adherence to SLAs.
- Implement and maintain monitoring and alerting systems to proactively identify issues.
- Release/Deploy:
- Have a holistic end-to-end view on the service: application, underlying infrastructure and other dependencies.
- Guarantee that the services we are in charge are installed, configured, changed, and operated to guarantee requirements compliance with regulation, security and the expected service levels.
- Improve through automation, the pipeline from development to operations (CI/CD) and all operations on the service. Participate in and validate service designs and changes, with the mission to ensure that quality of operations will remain at the proper level.
2) Incident Management and Alerting:
- Lead incident response efforts during outages or major incidents, coordinating with cross-functional teams to ensure timely resolution.
- Conduct post-mortem analyses to identify root causes and implement corrective actions.
- Availability for on call activities out of business hours – as Stand-by
3) Reporting and SLA management:
- Ensure that the 2nd Line of support has all information available to manage incidents and problems.
- Identify gather and analyze metrics and events from both infrastructure and application to provide capacity planning, performance improvements and incident analysis.
4) Analyze communication and ticketing tools to find a common approach.
Who are we looking for
- Good understanding tooling landscape.
- Good experience in Linux; PostgreSQL; HA/DR or common technologies.
- Cloud oriented: GCP knowledge is recommended, other provider could be a plus (i.e. AWS) Cloud management tools: Terraform, Puppet, Gitlab
- Experience with Prometheus, Grafana, ELK (Elasticsearch, Logstash, Kibana), CI/CD, Network management (debugging network issues)
- Fluent in English
Perks & Benefits
- Hybrid Working Policy
- Gift vouchers on the occasion of Christmas/Easter Holidays
- Private medical services
- 21 vacation days/year
- Referral bonuses for new hires recommended by you
- WFH & Flexible Working Hours
- Full access to the “Learning” platform
Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.
Learn more about life at Worldline at jobs.worldline.com
We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.