The opportunity

As an HR Administrator at Worldline, you will be responsible for delivering high-quality HR administrative support throughout the employee lifecycle. The role focuses on processing HR transactions, maintaining accurate employee records, supporting pre-onboarding and personnel administration activities, and ensuring compliance with local legislation, GDPR, and internal policies. You will collaborate closely with HR teams and stakeholders across multiple countries, provide employee support, contribute to process improvements, and help deliver efficient, standardized HR services while meeting agreed service levels and quality standards.

Day-to-day responsibilities

• Being responsible to process the HR transactions in HR tools via ticketing systems.
• Being responsible to establish and maintain the communication with the local HR teams.
• Being responsible for training and provide support to the team.
• Responsible for all pre-Onboarding activities: pre-employment; update of the HR management system, delivery of documents, etc)
• Personnel administration: updating and managing the employment contracts, personnel files; ensuring compliance of HR documents with local legislation; advising employees on queries related to personnel data.
• Collaborating with different stakeholders.
• Responsible for probationary period process.
• HR data: maintaining up to date the data in the HR systems.
• Reporting: preparing of periodic external and internal reports, HR dashboard.
• Support the implementation of various local and/or global HR and/or employee related initiatives.

Who are we looking for

We look for organized and enthusiastic persons. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Senior experienced person  in HR field (end to end)
• Full professional fluency in Italian and English, another third language will be a plus.
• Experience with ticketing tools and HR tools will be appreciated.
• Good computer skills (Microsoft Office, particular Excel, Word, and PowerPoint)
• Strong analytical skills, attention to detail, focus on solutions
• Customer service attitude
• Ability to prioritize task
• Good organizational skills
• Continuous Improvement mindset
• Team player and fast learner
• Bachelor degree

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also have: 

• Hybrid Working Policy
• Gift vouchers on the occasion of Christmas/Easter Holidays
• Free private medical services
• 21 vacation days/year
• Referral bonuses for new hires recommended by you
• WFH & Flexible Working Hours
• Full access to the “Learning” platform