Who we are
Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
The opportunity
Within the Digital Services division of equensWorldline, the Trading & Financial Information (TFI) department is involved in the design, development, and hosting of transactional applications that demand high performance and reliability for our clients in the financial markets, banking, and insurance sectors.
You will be integrated into a team responsible for operating RUN delivery services for its clients in the finance and insurance sectors, notably for Boursorama SI, Onvista and La Mondiale. The main objective is to support the clients daily in executing service requests and resolving incidents.
Day-to-day responsibilities
- Daily relationship with the client
- Delivery and execution of service requests at the client's request
- Monitoring of platforms and incident resolution
- Continuous improvement of our processes
- Creation / Updating of operating procedures
- Use of market software (Axway gateway, Secure Transport, and Dollar Universe scheduler)
- Close relationship with PS teams and FLS
- Management of platform obsolescence
- Enjoying a pleasant working environment (a small team, dual monitors, easily accessible location via public transport, sports facilities, employee committee, etc.).
Who are we looking for
- With a master's degree, you have a convincing track record in operating RUN delivery services.
- Language capabilities: English (fluent), French (fluent)
- You possess expertise in build and run processes with strong client relationship support.
- If you have foundational knowledge of market software (Axway gateway, Secure Transport, and Dollar Universe scheduler).
- You demonstrate a good level of autonomy, solid interpersonal skills, curiosity for new technologies, and a strong commitment to quality work.
- An interest in the financial sector would be an advantage.
Perks & Benefits
- Hybrid Working Policy
- Gift vouchers on the occasion of Christmas/Easter Holidays
- Private medical services
- 21 vacation days/year
- Referral bonuses for new hires recommended by you
- WFH & Flexible Working Hours
- Full access to the “Learning” platform
Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.
Learn more about life at Worldline at jobs.worldline.com
We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.