Objective

• Prepare and manage invoices, ensure timely billing processes, and maintain accurate financial records while enhancing customer experience.
• Prepare bills receivables, invoices and bank deposits

Activity

• Responsible for invoicing various transactions, including open delivery notes, e-commerce contracts, and on-site interventions.
• Issue and post bills, receipts, and invoices with attention to accuracy and compliance.
• Manage the status of accounts, ensuring all customer debts are tracked and addressed.

• Ensure all customers are informed about their outstanding debts, invoice details, and any changes.
• Provide tailored solutions to resolve customer inquiries and issues effectively.
• Analyze and create reports related to service quality and invoicing processes.

• Write thorough reports on billing activities and customer interactions, ensuring clarity and reliability in data.
• Collaborate with other departments to create month-end closing reports and analyze delivery notes aging lists.

• Actively seek and implement process improvements within billing and invoicing workflows.
• Build strong relationships with internal stakeholders to enhance service quality and efficiency.
• Ensure timely and correct processing of all transactions to aid in inventory management and audit compliance.

• Manage all processes related to order management in SAP (sales order, shipping, invoicing, customer credit limit monitoring, payment recording)
• Create sales orders and deliveries, issue and post bills, receipts and invoices.
• Process return shipments
• Manage the status of accounts and balances and identify inconsistencies
• Point of contact for sales regarding status of sales orders / deliveries
• Create new customers in SAP when needed
• Support during the annual financial audit and inventory counting
• Support function for reports regarding revenue, quantities, finance
• Identify process vulnerabilities, make improvement proposals, and test solutions