Bucharest

This is Worldline.

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

Worldline is seeking a motivated and experienced professional to join our organization as a Billing & Collections Team Leader (fixed term – maternity leave). This role offers the opportunity to work in an open, dynamic, and fast-paced environment, where finance and people-management capabilities can be actively exercised and further developed.

At Worldline, our innovative technology addresses long-standing challenges in the payments industry. As a result, this position provides continuous exposure to complex and evolving processes, encouraging ongoing learning, professional growth, and the development of both technical and leadership skills.

We foster a collaborative and supportive workplace culture, characterized by clear goal-setting, transparent communication, and shared accountability. Our teams operate within a safe and engaging environment, built on core values such as honesty, integrity, personal responsibility, and transparency. Continuous improvement is central to our way of working, and we consistently seek innovative approaches to enhance quality, optimize costs, strengthen solutions, and increase customer satisfaction. We are therefore looking for a colleague who shares these values and demonstrates a strong work ethic.

Day-to-Day Responsibilities​

• Ensuring daily activities are executed in a timely manner and in line with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
• Coordinating, monitoring, and supporting team members in achieving individual and collective objectives
• Investigating, delegating, and monitoring KPI performance and results
• Overseeing the completion of billing processes in accordance with defined SLAs
• Ensuring monthly reconciliation of Trade Receivables and other billing-related General Ledger accounts, including review and validation of reconciliations in TLM/SharePoint
• Supporting the resolution of unallocated payments and escalating issues where timely responses are not received
• Assisting the team in maintaining overdue receivables below the 10% threshold
• Building and maintaining strong professional relationships with local Business Units, based on collaboration, honesty, and integrity
• Reviewing and aligning Order-to-Cash (OTC) processes with the Group Target Operating Model
• Identifying, discussing, and reviewing efficiency and automation initiatives with management and local country stakeholders to reduce operational effort
• Monitoring and improving collaboration with Local Business teams, ensuring prompt support, follow-up, and resolution of potential bottlenecks
• Extracting and analyzing KPI data, preparing presentations, designing process flows, and presenting insights to local country teams and managers
• Implementing accuracy and quality checks where feasible and updating Standard Operating Procedures (SOPs) accordingly

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• Minimum of four years of experience in Order-to-Cash (OTC) processes
• At least one year of experience within the company
• High level of motivation and a strong willingness to learn
• Excellent communication skills, with the ability to quickly establish effective business relationships
• Demonstrated ability to inspire confidence and gain the trust of others
• Patience, resilience, and strong problem-solving capabilities
• Ability to work autonomously and independently
• Capacity to handle difficult, sensitive, and confidential matters with discretion
• Strong attention to detail
• Analytical mindset with flexibility in a problem-solving environment
• Proficiency in English and at least one additional European language
• Ability to work both independently and collaboratively, with an open-minded and proactive approach
• Strong organizational and time-management skills

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Hybrid Working Policy
• Gift vouchers on the occasion of Christmas/Easter Holidays
• Private medical services
• 21 vacation days/year
• Referral bonuses for new hires recommended by you
• WFH & Flexible Working Hours
• Full access to the “Learning” platform

Shape the evolution.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

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