Title:  Fraud Investigator

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

The Fraud Management Department is looking for a motivated person to reinforce the team in Brussels.

Day-to-Day Responsibilities

• You will be responsible for analyzing alerts on possible fraudulent behavior
• Take the necessary containment measures to limit the impact of the fraud on the cardholder and issuer
• You will obtain a critical attitude and high level overview in order to be able to recognize and interpret unusual patterns of activity
• You will contact stakeholders and take corrective actions
• You will report to your Managers and contribute to continuous improvements policies

Who Are We Looking For

• Knowledge of the card payment industry
• Experience within Fraud investigations or related procedures
• Fluent in English, French and Dutch is a MUST
• Flexible, open to work on duty 24/7
• Proficiency in Word, Excel, MS Outlook products, database search tools, and use of Internet to research information.
• Honest and ethical with high levels of integrity and confidentiality
• Ability to be flexible and to work both independently and in a team environment
• Ingenuity and persistence to obtain case information not readily available with an eye for detail
• Strong interpersonal and communication skills including the ability to interact with other teams, clients and upper management
• Must be a self-motivated individual with the ability to be flexible and adaptable to changing priorities
• Strong analytical and organizational skills as well as a high degree of initiative

Shape the evolution.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

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