Technical Coordinator/PMO
Bangalore
This is Worldline
We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
The Opportunity
At Worldline, our technology addresses the persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly skilled PMO who will produce scalable software solutions in the Payments Domain. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.
We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team.
Who Are We Looking For
We are seeking a dynamic and experienced Senior Operations & Stakeholder Engagement Specialist to join our team in Bangalore. The ideal candidate will play a key role in facilitating effective communication across teams and stakeholders, driving operational initiatives, and enhancing internal processes to promote efficiency and collaboration.
Key Responsibilities:
- Stakeholder Communication:
- Effectively communicate with internal teams, business units, product owners, and service/operational delivery managers.
- Serve as a liaison to ensure clarity of requirements, updates, and project status.
- Task Management & Coordination:
- Drive the planning, execution, tracking, and reporting of internal operational initiatives and tasks.
- Maintain transparency and accountability to ensure timely delivery of objectives.
- Engineer Enablement:
- Manage non-technical aspects of projects and initiatives to allow engineers to focus on technical work.
- Coordinate resources, documentation, and support activities that enable engineering teams to operate efficiently.
- Change Management:
- Negotiate and facilitate complex change requests.
- Collaborate with application teams to resolve roadblocks and ensure smooth implementation of changes.
- Process Improvement:
- Analyze existing workflows, identify bottlenecks, and implement improvements.
- Streamline processes, workflows, and tools to enhance overall team productivity and collaboration.
Qualifications & Skills:
- 6 to 10 years of experience in operations, project management, or related roles.
- Excellent communication, stakeholder management, and interpersonal skills.
- Proven experience in managing cross-functional initiatives.
- Strong organizational and multitasking abilities.
- Ability to negotiate and resolve conflicts effectively.
- Experience in process optimization and change management.
- Prior experience working with engineering and technical teams is a plus.
Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.
Learn more about life at Worldline at Jobs.worldline.com
We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.
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